Is tmall.com down or not working?

What happened to tmall.com, why did the website go down and not work? Here you can see who else is having the same problem with tmall.com, as well as possible solutions. According to our statistics, the following most often do not work: Website, Login, Account, Mobile App.

Current status: No failures

At the moment, according to our data, tmall.com is working fine, but single failures are possible. If tmall.com does not work for you, then report your problem and write a comment.
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tmall.com outage reports in the last 24 hours

tmall.com - error and failure reports, troubleshooting methods

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Technical information

Main page title:
天猫Tmall.com - 买正品上天猫就购了
Main page description:
天猫商城是一个购物平台，更是一种生活方式。天猫凭借丰富的家电、手机、电脑、服装、居家、母婴、美妆、个护、食品等众多商品种类及包含众多品牌官方旗舰店、优质的服务和便捷的购物体验，成为了消费者心中信赖的综合性购物商城。
Protocol:
https
Status code:
200
Page size:
1.9 MB
Response time:
26.759sec.
IP:
59.82.43.82
Response headers:
server: Tengine
content-type: text/html; charset=utf-8
transfer-encoding: chunked
connection: close
vary: Accept-Encoding, Accept-Encoding, Ali-Detector-Type, X-Host, x-document-bundle, Accept-Encoding, Origin
date: Thu, 03 Oct 2024 06:41:49 GMT
x-server-id: 28c3d6b2523ca52c32ad72931842b19aecf764c554f6b1460f87559eae61f07c66d7bc0eaed84f7d
x-air-hostname: air-ual033007134094.center.na620
x-air-trace-id: 2ff6309f17279377092821700e
cache-control: max-age=0, s-maxage=144
x-node: 5ed2c276168fd13d13e747bb8c29f0e0
x-eagleeye-id: b7f0b2b417279377075903104e
x-wh-action: crossEngineRewrite
x-retmsg: ok
x-content-type: text/html; charset=utf-8
streaming-parser: open
x-retcode: SUCCESS
etag: W/"1f2dd4-EBdx8xTipfs0Ldb846o07W/poPI"
x-readtime: 4
x-via: cn4478.l1, ens-cache36.cn4478, l2su121-10.l2, ens-cache19.l2su121-10, wormholesource033044223231.center.na620
x-air-source: snapshot
x-snapshot-date: 1727937708002
x-xss-protection: 1; mode=block
eagleeye-traceid: 2ff6309f17279377092821700e
strict-transport-security: max-age=31536000
timing-allow-origin: *
via: ens-cache2.l2de3[679,679,200-0,M], ens-cache17.l2de3[681,0], ens-cache3.nl3[871,870,200-0,M], ens-cache11.nl3[873,0]
ali-swift-global-savetime: 1727937710
x-cache: MISS TCP_REFRESH_MISS dirn:-2:-2
x-swift-savetime: Thu, 03 Oct 2024 06:41:50 GMT
x-swift-cachetime: 144
x-air-pt: pt0
eagleid: 2ff6309f17279377092821700e
DNS records:
A address59.82.133.135
ttl300
A address59.82.120.115
ttl300
A address59.82.44.45
ttl300
A address59.82.44.54
ttl300
A address59.82.43.82
ttl300
A address59.82.44.30
ttl300
A address59.82.133.133
ttl300
A address59.82.133.159
ttl300
AAAA address2401:b180:7003::101
ttl300
AAAA address2408:4001:f00::28f
ttl300
AAAA address2408:4001:f10::5c
ttl300
AAAA address2408:4001:f00::1fb
ttl300
AAAA address2401:b180:7003::27f
ttl300
AAAA address2401:b180:7003::2bf
ttl300
AAAA address2401:b180:7003::2d3
ttl300
AAAA address2408:4001:f10::e2
ttl300
MX exchangemx1.alibaba-inc.com
priority10
NS valuens6.taobao.com
NS valuens7.taobao.com
NS valuens5.taobao.com
NS valuens4.taobao.com
TXT entriesv=spf1 include:spf1.staff.mail.aliyun.com -all
TXT entries_globalsign-domain-verification=JiAjpMbLGNdfti3qALYybiOKGwE1KGQnho6v1eKXFu

How to solve problems with tmall.com

Errors on the tmall.com website can be either on the server side or on your side (client side). If there is practically nothing to be done about errors on the server side (it remains only to wait for the site to work again), then with errors on the client side it is possible to solve the problem with the availability of tmall.com on your own.