fti.nl storing vandaag

Wat is er gebeurd met fti.nl, waarom ging de website offline en werkte niet? Hier kun je zien wie nog meer hetzelfde probleem heeft met fti.nl, evenals mogelijke oplossingen. Volgens onze statistieken werken de volgende meestal niet: .

Huidige status: Geen fouten

Op dit moment werkt fti.nl volgens onze gegevens goed, maar enkele storingen zijn mogelijk. Als fti.nl niet voor u werkt, meld dan uw probleem en schrijf een opmerking.

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fti.nl - storingsmeldingen in de afgelopen 24 uur

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Technische informatie

Hoofdpaginatitel:

FTI Touristik GmbH & BigXtra Touristik GmbH

Protocol:

https

Statuscode:

200

Paginagrootte:

63.7 KB

Reactietijd:

0.984sec.

IP:

89.31.143.150

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SEO-koppen

h1 Companies of the FTI GROUP file for insolvency Information for our customers

h5 Which certain individual services will be cancelled? And which are taking place?

h1 FAQ FTI Touristik GmbH & BigXtra Touristik GmbH

h2 General questions regarding insolvency

h5 Which providers and brands are affected?

h5 What is the current status of the insolvency proceedings?

h5 When can I register my insolvency claim?

h2 Trip booked - already on the way to the destination

h5 I have booked my package holiday via the tour operators FTI, 5vorFlug or BigXtra and am currently in the destination. What happens now?

h5 I am already at my destination and the hotel asks me to pay again for the services I have already paid for directly on site. What should I do?

h5 I am already at my destination and various service providers (e.g. transfer companies) ask me to pay again for the services I have already paid for directly on site?

h5 Can I continue my journey at my own expense and claim a refund later?

h5 Who is my new contact person for questions and problems on site?

h2 Trip booked - not yet on the road

h5 I have booked a package holiday or individual services (e.g. flight only, hotel only) with a departure date or service date up to and including Friday, 5 July 2024. What happens to my booking?

h5 Package holiday booked via the tour operators FTI, 5vorFlug or BigXtra with departure from 6 July 2024. What happens to my booking?

h5 I have only booked individual services (e.g. hotel only, rental car only) from 6 July 2024 via the tour operators FTI, 5vorFlug or BigXtra and made payments directly to the respective tour operator? What happens to my booking?

h5 Can individual services (e.g. flights) from a package holiday that has been cancelled still be maintained?

h5 I have only booked flights, without any other individual services and not as a part of a package holiday. What happens to my booking?

h5 How can I cancel my trip and what cancellation costs will I incur?

h5 My trip has only been booked as an option. What happens to this option?

h5 How can I cancel my option?

h5 I have booked services from third-party providers (e.g. TUI, Alltours, DERTOUR, vtours, ...) via the portals of FTI Touristik GmbH or BigXtra Touristik GmbH and sonnenklar.TV. Are these also affected?

h5 Who is my contact person for questions and problems?

h2 Payment & Refund

h5 How can I request a refund of my deposit or full payment for my package holiday?

h5 Can I also get a refund for trips taken before 3 June 2024?

h5 What documents do I need for a refund?

h5 Are there any deadlines for refunds that I need to observe?

h5 How long does the refund process take?

h5 I have already reclaimed my deposit or payment to the travel provider via a chargeback from my credit card company or other payment service provider. Do I also have a claim for reimbursement against the DRSF?

h5 What about the remaining payments for services starting from 6 July 2024? Will these be debited or collected?

h5 What happens to my purchased vouchers? How do I get my money back?

h5 What happens to Corona travel vouchers from the tour operators FTI, 5vorFlug or BigXtra that I have received during the Corona period and have not yet been redeemed?

h2 German Travel Security Fund - Deutscher Reisesicherungsfonds–DRSF

h5 What is the current status of the reimbursement process?

h5 Which benefits fall under the statutory insurance cover and are therefore covered by the DRSF?

h5 I have booked a package holiday via the tour operators FTI, 5vorFlug or BigXtra and made payments directly to the respective tour operator. Am I covered by the DRSF?

h5 I have only booked individual services (hotel, flight, transfers, excursions) via the tour operators FTI, 5vorFlug or BigXtra and made payments directly to the respective tour operator. Am I covered by the DRSF?

h5 I have only booked my hire car or motorhome with FTI. Am I covered by the DRSF?

h5 Where can I find a declaration of costs that I may have to present at the hotel?

h5 Is the DRSF also responsible for travellers from France and Switzerland?

h5 Who is my contact person for questions and problems?

Problemen oplossen met fti.nl

Fouten op de fti.nl-website kunnen zowel aan de serverkant als aan uw kant (clientkant) voorkomen. Als er praktisch niets te doen is aan fouten aan de serverkant (het blijft alleen wachten om de site weer te laten werken), dan is het met fouten aan de clientzijde mogelijk om het probleem met de beschikbaarheid van fti.nl zelf op te lossen.