Is ActiveSG down or not working?

What happened to ActiveSG, why did the service go down and not work? Here you can see who else is having the same problem with ActiveSG, as well as possible solutions. According to our statistics, the following most often do not work: App Is Frozen, App Update Issue, App Won't Open, Login, Poor App Speed, Server Connection.

Current status: No failures

At the moment, according to our data, ActiveSG is working fine, but single failures are possible. If ActiveSG does not work for you, then report your problem and write a comment.
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ActiveSG outage reports in the last 24 hours

User reports by hour (UTC), last 24 hours

Hour
Weight 0 0 0 0 0 0
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Weight 0 0 0 0 0 0

Total weight in 24 hours: 0 Busiest hour: 11:00 UTC (weight 0)

How this score compares

Current 24-hour weight is 0. Warnings start at 20, Failed at 50. Median services on this language today is 0.

Other services in this category

Facts

Country Singapore

About ActiveSG

ActiveSG Park @ Jurong Lake Gardens is a sports park in Jurong East, Singapore. It is part of the ActiveSG network and sits on land classified as a park.
ActiveSG is Singapore's national sports and fitness platform. When the app slows down or login stops working, the problem is often on the service side rather than your device. This page gives you a quick way to check what is going wrong and what you can fix yourself.
ActiveSG lets residents book facilities, join programmes, and manage memberships through its app and website. Most reports involve the app freezing, slow loading, or failed logins. Booking surges around popular time slots can also strain the servers. Start with the basics. Close and reopen the app, or restart your phone. Check that the app is updated to the latest version, since older builds can misbehave after server changes. If login fails, confirm your password and try a network switch, such as mobile data instead of Wi-Fi. If the app still will not open or bookings will not load, the issue is likely a service outage. That is beyond user control, so wait and retry later. Keep an eye on this page for confirmation.

Questions

Is ActiveSG down right now?

According to reports on this page, ActiveSG looks fine for most people. Isolated failures still happen — report yours if you are stuck.

When was the last mass outage?

We do not have a recorded mass outage for ActiveSG yet.

Why does the ActiveSG app freeze or run slowly?

Heavy traffic during peak booking times and outdated app versions are common causes. Update the app, clear its cache if possible, and try again when demand is lower.

What should I do if I cannot log in?

Check that your email and password are correct, then reset your password if needed. A network switch from Wi-Fi to mobile data often resolves connection errors.

ActiveSG - error and failure reports, troubleshooting methods

Is ActiveSG down or not working?
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