Is aeroplane down or not working?

What happened to Aeroplan, why did the service go down and not work? Here you can see who else is having the same problem with Aeroplan, as well as possible solutions. According to our statistics, the following most often do not work: App, Check-in, Delays, Flight Status, Flight Tracking, Login, Purchase, Website.

Current status: No failures

At the moment, according to our data, Aeroplan is working fine, but single failures are possible. If Aeroplan does not work for you, then report your problem and write a comment.
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Aeroplan outage reports in the last 24 hours

User reports by hour (UTC), last 24 hours

Hour
Weight 0 0 0 0 0 0
Hour
Weight 0 0 0 0 0 0
Hour
Weight 0 0 0 0 0 0
Hour
Weight 0 0 0 0 0 0

Total weight in 24 hours: 0 Busiest hour: 04:00 UTC (weight 0)

How this score compares

Current 24-hour weight is 0. Warnings start at 20, Failed at 50. Median services on this language today is 0.

Other services in this category

Official links

  • Facebook: https://www.facebook.com/140803552604870
  • Twitter: http://www.twitter.com/aeroplan

About Aeroplan

Aeroplan is listed here as a powered fixed-wing aircraft: a heavier-than-air vehicle that flies using engines and fixed wings that generate lift. This fact sheet describes the aircraft type itself; it does not cover specific airlines, fleets, or routes.
Aeroplan status updates cover the app, website, check-in, flight status, flight tracking, login, and purchase flows. When something looks broken, it is usually one specific feature rather than the whole service. This page shows what we are seeing on our side, so you can tell the difference between a widespread problem and a local one.
Aeroplan is the loyalty program you use to earn and redeem points with Air Canada. Day to day, you sign in to check your balance, book award travel, and track flights. The mobile app and the website mirror most of these features. The parts that most often cause trouble are login, purchases, and check-in. Sessions can time out mid-booking. Payment steps can stall after a card is entered. Flight status pages sometimes lag behind airport boards during irregular operations. Before reporting an issue, try a few things. Sign out and back in, or reset your password if login fails. Clear your browser cache or update the app. If a payment fails, check that your card allows the transaction and that billing details match. For flight status, compare the app against the airline's main site. If the problem persists on multiple devices, it is likely on our side.

Questions

Is Aeroplan down right now?

According to reports on this page, Aeroplan looks fine for most people. Isolated failures still happen — report yours if you are stuck.

When was the last mass outage?

We do not have a recorded mass outage for Aeroplan yet.

Why can't I log in to my Aeroplan account?

Expired sessions and old passwords are the most common causes. Reset your password, then sign in again. If the login page itself will not load, check this page for a current incident.

My booking or points purchase failed. What should I check first?

Confirm your card allows the transaction and that your billing address matches. Then retry once. Duplicate charges are usually reversed automatically, but contact support if a charge remains pending for several days.

Aeroplan - error and failure reports, troubleshooting methods

Is aeroplane down or not working?
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