Is Amazon down or not working?

What happened to Amazon, why did the service go down and not work? Here you can see who else is having the same problem with Amazon, as well as possible solutions. According to our statistics, the following most often do not work: App Is Frozen, App Update Issue, App Won't Open, Check-out, Home Page, Login, Mobile App, Poor App Speed, Product Page, Search, Server Connection, Shopping Cart.

Current status: No failures

At the moment, according to our data, Amazon is working fine, but single failures are possible. If Amazon does not work for you, then report your problem and write a comment.

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Amazon outage reports in the last 24 hours

Amazon - error and failure reports, troubleshooting methods

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sherry holt - 3 days ago - Dec 2, 2025 2:38 PM

I am wondering if the service is down i have orders that say to be delivered today and tomorrow but none have shipped

Donna - 14 days ago - Nov 21, 2025 4:54 PM

Trying to get into site with iPhone but I keep getting page with “uh oh we’re having trouble loading that page on our end” I THINK I was in the store and made a purchase last night. Please tell me I haven’t been hacked.

Houla - 16 days ago - Nov 19, 2025 10:51 AM

I can’t open Amazon locker to pick up my purchase - it just doesn’t open. I can’t use the ‘chat’ function or the ‘call me back’ function to report my problems.

Katherine - 19 days ago - Nov 16, 2025 11:47 AM

I am unable to order book on my Kindle Reader.

Joy - 23 days ago - Nov 12, 2025 1:46 PM

Mobile app not working at all. Dogs popping up with “Uh oh, something went wrong on our end. Try again.” message displayed. I’ve never had trouble with the app like I have in the last few days. What’s going on?

vicki cohn - a month ago - Nov 9, 2025 5:48 PM

Amazon just keeps flashing activate offers and site- can't get into anything

Cramer - a month ago - Nov 3, 2025 9:32 AM

My subscriptions page will not load…says sorry…try again…whether iPad or iPhone….can not cancel, change or add to my monthly subscriptions

Randy - a month ago - Nov 3, 2025 2:51 AM

App not working. Dog pictures and Rufus?

Jane - a month ago - Nov 1, 2025 4:35 PM

amazon shopping cart, login, search pages are not working

Kim Cote - a month ago - Oct 25, 2025 3:51 PM

I cannot open my Amazon app on my mobile device. Getting the screen with the dogs pictures saying , oops something went wrong. What in the world is going on???
Please reply ASAP

Larry Faulkner - a month ago - Oct 24, 2025 11:22 PM

I've been trying to install the Amazon mobile app on my android phone. Message says, no internet, but all other apps are working fine.

KCC - 2 months ago - Oct 20, 2025 5:48 PM

Amazon orders page not working on app or desktop

tony - 2 months ago - Oct 20, 2025 4:10 PM

Amazon has been malfunctioning in the last hour especially on the refund and returns section. What is going on?

Jeff - 2 months ago - Oct 20, 2025 4:06 PM

Got bumped out when at the confirming a return screen and can't get back in to complete the return.

Lisa Hennekam - 2 months ago - Oct 20, 2025 3:53 PM

unable to access products

Mae - 2 months ago - Oct 20, 2025 9:09 AM

Amazon has been down for the last 2 hours...Aiea, HI USA

Yvonne - 2 months ago - Oct 12, 2025 2:47 PM

I’m watching a show on Amazon prime and it stops and Samsung plus kicks in. What????

Dana Scheiterlein - 2 months ago - Oct 8, 2025 5:11 PM

I have been having a reoccurring problem with Amazon. I click on an item to get the details and it keeps sending me to a page that says "error occurred in loading page". It has been happening for a few weeks now. It is very frustrating! After you try to reload the page, the whole site just freezes so no ordering. I have cleared all my history and cookies several times.

Mario Silva - 2 months ago - Oct 3, 2025 11:02 PM

Amazon Pay is not working.

VenturaMan - 2 months ago - Oct 1, 2025 7:25 PM

I can't even log in! None of the usual graphics load, just text. It says "there might be a problem with the server."

jacqueline L - 2 months ago - Sep 28, 2025 7:32 PM

I have tried 3 times today to placed an order, but it keeps going back to the place order page, and won't finalize the purchase for processing. Now I am worried Once it is working it will charge me 3 times for the same order!

Jeanna Revelli - 2 months ago - Sep 28, 2025 4:33 PM

Amazon is saying payment revision is needed. I have plenty of money in all accounts and have revised payment method several times. It still comes up payment revision is needed. I spend a good chunk of change on Amazon every month and I am very frustrated. Please advise. Best Regards!

Kathe - 2 months ago - Sep 20, 2025 9:10 PM

Regardless of the Amazon link I click on the page will open but when I click on sign-in all of them come up with a Bad Gateway page. Can't sign in.

Sly - 3 months ago - Sep 18, 2025 11:06 PM

Error in connecting.

Wolfgang Mabry - 3 months ago - Sep 18, 2025 5:21 PM

I have 7 items in my cart, and every time I hit place order, it just goes back to place order.

Patty - 3 months ago - Sep 18, 2025 2:28 AM

Amazon Prime not loading through Spectrum connection yesterday 9-17 during the evening. Tried again just now- 9:30
pm CDT. Still not loading. South Central Texas, San Antonio area.

Diana - 3 months ago - Sep 16, 2025 3:02 PM

Keeps freezing up when I try to change the color of an item.

Rita from California - 3 months ago - Sep 13, 2025 4:46 AM

Couldn't access amazon pharmacy, it did say problem is on your side ( Sept 12 9:45pm)

Deb - 3 months ago - Sep 12, 2025 8:59 PM

I can not change payment method when I go to checkout, it just spins.

Charlotte - 3 months ago - Sep 9, 2025 2:25 PM

I cannot call up Amazon at all. This is in Perry, Georgia.

Brenda - 3 months ago - Aug 21, 2025 5:28 PM

Cannot access Amazon at all. Just spins. My laptop says that it is taking too long and bumps me off. Missouri

Martha - 4 months ago - Aug 20, 2025 11:04 PM

Help, my household needs the website! We are going without-

Linda - 4 months ago - Aug 20, 2025 9:29 PM

Amazon not loading on my laptop. Everything else works fine...it's been like this, off, and on, for days

Sue Williams - 4 months ago - Aug 18, 2025 4:20 PM

Cannot get onto Amazon. Won't even pull up the page!

Sherrie - 4 months ago - Aug 17, 2025 5:14 PM

10+ calls in two days to order a new ipad Air. Put on hold for 5-10 minutes, cut cut off or told to call back. Voice not heard or scrambled on both ends of the connection. System justs shuts down from two different phone lines. They can’t find my email address or account info! AMAZON WHAT IS GOING ON?

Steph - 4 months ago - Aug 17, 2025 10:20 AM

I haven't been able to access Amazon for over 12 hours. Tried mobile and PC. Kansas

J. Mccleerey - 4 months ago - Aug 14, 2025 9:08 PM

Attempt to go to Amazon.com produced this message, "It looks like www.amazon.com closed the connection."

Ronnie Sweat - 4 months ago - Aug 13, 2025 4:42 AM

Keeps telling me site is too slow to respond. happened after bad thunderstorm. can get on other sites ok.

Janie Taylor - 4 months ago - Aug 12, 2025 5:19 AM

Keeps telling me the certificate is not valid, and to slow of a response. Have not been able to access the web page all day 8/11/25. What is going on

Mary Kahl - 4 months ago - Aug 8, 2025 5:14 PM

Screen on home page does not show full view of words that are in boxes. Screenshot 2025-08-05 at 1.27.33 PM.png AND Screenshot 2025-08-05 at 12.24.59 PM.png

Marvelous - 4 months ago - Aug 2, 2025 5:04 PM

Logged on, looked at several pages, tried to click on selected purchase, apps frozen. Can't get anything.

Roy Prevett - 4 months ago - Jul 28, 2025 2:04 AM

Signed in and got message that we had no orders for 2025. Something is wrong, we have probably ordered 40 times or more.

Sharon heard - 4 months ago - Jul 27, 2025 10:20 AM

I can.t get my Amazon kindle and y account

Norma D Burns - 5 months ago - Jul 15, 2025 1:24 AM

I have been using Amazon for many years. Suddenly, I have found that it is using my old web address, which I no longer can access. I can't see any way to change it to the new web address (that I have actually been using for several years now. Rufus is a total loss....it refuses to understand a simple statement. Being referred to "the community" is a poor substitute for getting actual help from an actual person. I wish there was something I could substitute for Amazon ! !!!!!