Is Amazon Video On Demand down or not working?

What happened to Amazon Prime Video, why did the service go down and not work? Here you can see who else is having the same problem with Amazon Prime Video, as well as possible solutions. According to our statistics, the following most often do not work: App, App Is Frozen, App Update Issue, App Won't Open, Login, Poor App Speed, Search, Server Connection, Video Streaming, Website.

Current status: No failures

At the moment, according to our data, Amazon Prime Video is working fine, but single failures are possible. If Amazon Prime Video does not work for you, then report your problem and write a comment.
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Amazon Prime Video outage reports in the last 24 hours

User reports by hour (UTC), last 24 hours

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Total weight in 24 hours: 0 Busiest hour: 05:00 UTC (weight 0)

How this score compares

Current 24-hour weight is 0. Warnings start at 20, Failed at 50. Median services on this language today is 0.

Other services in this category

Facts

Developer Amazon
Owned by Amazon
Parent organization Amazon
Official website primevideo.com, amazon.co.jp
Started 2006
Country United States

Related

About Amazon Prime Video

Amazon Prime Video is an American video streaming service developed, owned, and operated by Amazon. It launched on September 7, 2006 and is headquartered in the United States. It belongs to the video on demand industry and runs on Android. Official site: https://www.primevideo.com/.
Amazon Prime Video is the streaming service from Amazon, offering films, series, and rentals over the web and in apps. On this page we track user reports about playback, logins, and app problems. If a show will not load, check here first. Live status and current reports are shown in the panels above, updated as reports come in.
Amazon Prime Video is an American video streaming service operated by Amazon. It is available through the website and apps on phones, TVs, streaming sticks, and game consoles. Content comes with a Prime subscription in many regions, and individual titles can also be rented or bought. The problems users report most often are video that buffers or drops to low quality, apps that freeze or refuse to open, and login failures. Server connection errors can appear during busy viewing hours. Search inside the app sometimes fails to return results. Many issues can be fixed on your side. Check your internet speed and restart your router. Force-close and reopen the app, or install any pending app update. On TVs and sticks, a full power cycle helps more than you might expect. Also confirm your Prime subscription is active and that you are signed in with the right account.

Questions

Is Amazon Prime Video down right now?

According to reports on this page, Amazon Prime Video looks fine for most people. Isolated failures still happen — report yours if you are stuck.

When was the last mass outage?

We do not have a recorded mass outage for Amazon Prime Video yet.

Why does my video keep buffering?

Buffering usually points to a slow or unstable connection. Test your speed, move closer to your router, or switch to a wired connection. Lowering the playback quality can also help while the network settles.

The app is frozen or will not open. What should I do?

Force-close the app and reopen it. If that does not work, check for updates in your app store, then restart the device completely. On TVs and streaming sticks, unplugging the device for a minute clears most app freezes.

Amazon Prime Video - error and failure reports, troubleshooting methods

Is Amazon Video On Demand down or not working?
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Laura - 7 months ago - Mar 30, 2026 12:43 AM
Can’t connect to anything I try to open. Constant spinning circle
Charles Lee - a year ago - Aug 14, 2025 12:01 AM
Video not loading error
MLS - a year ago - Aug 13, 2025 2:21 AM
Prime Video app not working (offline?) in Lincoln, CA 95648