Is ASB down or not working?

What happened to ASB, why did the service go down and not work? Here you can see who else is having the same problem with ASB, as well as possible solutions. According to our statistics, the following most often do not work: Account Balances, ATM, Bill Pay, Credit Card, Deposits, Funds Transfer, Mobile Banking, Mobile Login, Online Banking, Online Login, Withdrawals.

Current status: No failures

At the moment, according to our data, ASB is working fine, but single failures are possible. If ASB does not work for you, then report your problem and write a comment.
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ASB outage reports in the last 24 hours

User reports by hour (UTC), last 24 hours

Hour
Weight 0 0 0 0 0 0
Hour
Weight 0 0 0 0 0 0
Hour
Weight 0 0 0 0 0 0
Hour
Weight 0 0 0 0 0 0

Total weight in 24 hours: 0 Busiest hour: 12:00 UTC (weight 0)

How this score compares

Current 24-hour weight is 0. Warnings start at 20, Failed at 50. Median services on this language today is 0.

Other services in this category

Official links

  • Facebook: https://www.facebook.com/341865911020
  • Twitter: http://www.twitter.com/asbbank
ASB customers can follow service conditions here for online banking, the mobile app, and everyday banking features. When a service has trouble, we collect reports and show current status in plain terms. Check this page first before contacting support. It may save you a call.
ASB is a New Zealand bank offering online banking, a mobile app, ATM access, and standard account services like deposits, withdrawals, transfers, and bill payments. Customers also use credit cards and login features across web and mobile. The services that report the most trouble are usually logins, the mobile app, and funds transfers. Card payments and ATM withdrawals can also be affected when banking systems have a bad day. Each service is tracked separately, so one failing area does not mean everything is down. Before you report a problem, try a few things on your side. Update the app, check your internet connection, and confirm your login details. If a transfer fails, verify the recipient account. If card payments decline, check your balance and card limits.

Questions

Is ASB down right now?

According to reports on this page, ASB looks fine for most people. Isolated failures still happen — report yours if you are stuck.

When was the last mass outage?

We do not have a recorded mass outage for ASB yet.

Why can I log in to online banking but not the mobile app?

The web platform and the mobile app run on separate systems, so one can have trouble while the other works fine. Check the status page to see which service is affected, update the app, and try again after a few minutes.

What should I do if a funds transfer is stuck or fails?

First confirm the recipient details and your available balance. If everything looks correct, check the transfer status on this page. Failed transfers are usually returned to the sending account, but contact ASB support if funds do not reappear.

ASB - error and failure reports, troubleshooting methods

Is ASB down or not working?
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