Is Asurion down or not working?

What happened to Asurion, why did the service go down and not work? Here you can see who else is having the same problem with Asurion, as well as possible solutions. According to our statistics, the following most often do not work: App, Claims, Login, Website.

Current status: No failures

At the moment, according to our data, Asurion is working fine, but single failures are possible. If Asurion does not work for you, then report your problem and write a comment.
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Asurion outage reports in the last 24 hours

User reports by hour (UTC), last 24 hours

Hour
Weight 0 0 0 0 0 0
Hour
Weight 0 0 0 0 0 0
Hour
Weight 0 0 0 0 0 0
Hour
Weight 0 0 0 0 0 0

Total weight in 24 hours: 0 Busiest hour: 22:00 UTC (weight 0)

How this score compares

Current 24-hour weight is 0. Warnings start at 20, Failed at 50. Median services on this language today is 0.

Other services in this category

Official links

  • Facebook: https://www.facebook.com/362199710513117
  • Twitter: http://www.twitter.com/Asurion

Facts

Official website asurion.com
Started 1994
Country United States

About Asurion

Asurion, LLC is an American electronics repair service founded in 1994. It is headquartered in Nashville, Tennessee, United States, and operates in the wireless telecommunications industry. Its official website is asurion.com.
Asurion helps people repair and replace phones, electronics, and appliances. If you are trying to file a claim, log in, or use the app and something is not working, this page tracks it. Check here for current status before you call support or restart your device. We keep the updates plain and current.
Asurion is an electronics repair and protection service. Customers use it to file insurance claims, schedule repairs, and manage device protection plans. Access happens through the website, the mobile app, and account logins. Most reported issues involve the claims portal, login errors, or the app failing to load. Uploads of photos or documents during a claim can also stall. Before reporting a problem, check your internet connection and try a different browser or the app. Clear your cache if pages hang. Make sure your account credentials are current, and confirm your device meets the app's requirements. If a claim form rejects your submission, verify file sizes and formats first.

Questions

Is Asurion down right now?

According to reports on this page, Asurion looks fine for most people. Isolated failures still happen — report yours if you are stuck.

When was the last mass outage?

We do not have a recorded mass outage for Asurion yet.

Why can't I log in to my Asurion account?

Check that your email and password are entered correctly, then reset your password if needed. If the reset email does not arrive, check your spam folder and confirm the address on your account.

What should I do if the app won't load my claim?

Force close the app, reopen it, and try again. If the problem continues, update the app or use the website instead, since claims often work there even when the app does not.

Asurion - error and failure reports, troubleshooting methods

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