Is Aviva plc down or not working?

What happened to Aviva, why did the service go down and not work? Here you can see who else is having the same problem with Aviva, as well as possible solutions. According to our statistics, the following most often do not work: App, Claims, Login, Website.

Current status: No failures

At the moment, according to our data, Aviva is working fine, but single failures are possible. If Aviva does not work for you, then report your problem and write a comment.
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Aviva outage reports in the last 24 hours

User reports by hour (UTC), last 24 hours

Hour
Weight 0 0 0 0 0 0
Hour
Weight 0 0 0 0 0 0
Hour
Weight 0 0 0 0 0 0
Hour
Weight 0 0 0 0 0 0

Total weight in 24 hours: 0 Busiest hour: 22:00 UTC (weight 0)

How this score compares

Current 24-hour weight is 0. Warnings start at 20, Failed at 50. Median services on this language today is 0.

Other services in this category

Facts

Owned by BlackRock, Dodge & Cox, Norges Bank
Official website aviva.com, aviva.co.uk
Started 2000
Country United Kingdom

Related

  • BlackRock
  • Dodge & Cox
  • Norges Bank

About Aviva

Aviva (Aviva plc) is a British insurance company founded in 2000 and headquartered in London, United Kingdom. It operates in the insurance and financial services industries. Its website is aviva.com and aviva.co.uk. Major shareholders include BlackRock, Dodge & Cox, and Norges Bank.
Aviva offers insurance, savings, and pensions through its app, website, and claims and login services. When something stops working, it usually affects one of those parts rather than everything at once. This status page collects reports from users, so you can see whether others are hitting the same problem before you spend time on it.
Aviva is a British insurance company. Customers use it for policies, claims, and account management. The main touchpoints are the website, the mobile app, the login flow, and the claims process itself. The parts that most often cause trouble are login sessions and claims submissions. A login loop can come from an expired session, a saved password that no longer matches, or a temporary fault on the sign-in service. Claims can fail at upload if a photo is too large or the connection drops midway. Before reporting a problem, try a few basics. Clear the app cache or your browser cookies, then sign in again. Check your password in a password manager rather than retyping it. Try a different network, such as mobile data instead of Wi-Fi. If the app fails, the website often works, and the reverse is also true. If everything fails on every network, an outage is more likely.

Questions

Is Aviva down right now?

According to reports on this page, Aviva looks fine for most people. Isolated failures still happen — report yours if you are stuck.

When was the last mass outage?

We do not have a recorded mass outage for Aviva yet.

Why can't I log in to my Aviva account even though my password is correct?

Expired sessions, cached cookies, or a fault in the sign-in service are the usual causes. Sign out fully, clear cookies or app cache, and try again. If a second device also fails, the login service may be down.

What should I do if my claim submission keeps failing?

Check the file size and format of any documents or photos you are uploading, and confirm your connection is stable. Try the website if the app fails, or the other way round. If submission fails everywhere, wait a short while and try again before contacting support.

Aviva - error and failure reports, troubleshooting methods

Is Aviva plc down or not working?
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