Is Bird down or not working?

What happened to Bird, why did the service go down and not work? Here you can see who else is having the same problem with Bird, as well as possible solutions. According to our statistics, the following most often do not work: App, Breakdown, Login, Payment, Website.

Current status: No failures

At the moment, according to our data, Bird is working fine, but single failures are possible. If Bird does not work for you, then report your problem and write a comment.
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Bird outage reports in the last 24 hours

User reports by hour (UTC), last 24 hours

Hour
Weight 0 0 0 0 0 0
Hour
Weight 0 0 0 0 0 0
Hour
Weight 0 0 0 0 0 0
Hour
Weight 0 0 0 0 0 0

Total weight in 24 hours: 0 Busiest hour: 23:00 UTC (weight 0)

How this score compares

Current 24-hour weight is 0. Warnings start at 20, Failed at 50. Median services on this language today is 0.

Other services in this category

Official links

  • Twitter: http://www.twitter.com/BirdRide

About Bird

Per Wikidata, Bird is a family name (surname).
This status page tracks reports for Bird across its app, website, login, payments, and service breakdowns. Report volume rises when many users hit the same problem at once. Check here first before contacting support. If nothing is listed, the issue may be local to your device or account.
Bird is monitored here for five areas: the mobile app, the website, sign-in, payments, and breakdown reports. Each area is tracked separately, so a login problem will not show up under payments. This keeps the picture clear when several things misbehave at once. Common issues include the app failing to load, cards being declined at checkout, and accounts that will not accept a correct password. These usually stem from server-side trouble, an expired session, or a payment provider hiccup rather than anything you did. Before reporting, update the app, close and reopen it, and confirm your internet connection works elsewhere. For payment errors, check that your card details and billing address are current. If the website loads but the app does not, the problem is likely app-specific.

Questions

Is Bird down right now?

According to reports on this page, Bird looks fine for most people. Isolated failures still happen — report yours if you are stuck.

When was the last mass outage?

We do not have a recorded mass outage for Bird yet.

Why does the Bird app show a breakdown report but the website works fine?

The app and website run on different systems. A fault can affect one without touching the other, which is why reports are tracked per service area.

My payment was declined. Is it my card or the service?

Check the payments section on this page first. If there are no reports, verify your card details, expiry date, and billing address in the app before assuming a service fault.

Bird - error and failure reports, troubleshooting methods

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