Is Branch down or not working?

What happened to Branch, why did the service go down and not work? Here you can see who else is having the same problem with Branch, as well as possible solutions. According to our statistics, the following most often do not work: App, Funds Transfer, Login, Payments, Purchases, Website.

Current status: No failures

At the moment, according to our data, Branch is working fine, but single failures are possible. If Branch does not work for you, then report your problem and write a comment.
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Branch outage reports in the last 24 hours

User reports by hour (UTC), last 24 hours

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Total weight in 24 hours: 0 Busiest hour: 22:00 UTC (weight 0)

How this score compares

Current 24-hour weight is 0. Warnings start at 20, Failed at 50. Median services on this language today is 0.

Other services in this category

Official links

  • Facebook: https://www.facebook.com/100061523035632
  • Twitter: http://www.twitter.com/branch

About Branch

Branch is a family name.
Branch is tracked here as a service covering apps, logins, payments, purchases, funds transfers, and its website. When something goes wrong, it usually shows up in one of those areas. This page collects current status information and user reports so you can see patterns instead of guessing. Check back before retrying a failed payment or transfer.
Branch appears in this listing as a service spanning several functions: an app, a website, account login, payments, purchases, and funds transfers. That mix means an issue in one area does not always affect the others. Login problems can exist while transfers run fine, and vice versa. The most common trouble spots for services like this are sign-in failures, payments that stall or fail silently, and transfers that show as pending longer than expected. App crashes after an update are another frequent complaint. On your side, start with the basics. Confirm your internet connection, update the app, and try logging in from the website if the app misbehaves. For payment or transfer failures, check that your account details and balance are correct. If everything looks right and the status page shows an active incident, wait rather than retrying repeatedly — duplicate transfers are hard to undo.

Questions

Is Branch down right now?

According to reports on this page, Branch looks fine for most people. Isolated failures still happen — report yours if you are stuck.

When was the last mass outage?

We do not have a recorded mass outage for Branch yet.

Why can I log in on the website but not the app?

The app and the website can fail independently. Update the app, clear its cache if the option exists, and try again. If the website works, the problem is likely local to the app version you are running.

My payment went through but the purchase is not showing. What now?

Give it a few minutes first, since confirmations can lag. If it still does not appear, avoid paying again until you have checked your account statement for a duplicate charge.

Branch - error and failure reports, troubleshooting methods

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