Is Carbonite down or not working?

What happened to Carbonite, why did the service go down and not work? Here you can see who else is having the same problem with Carbonite, as well as possible solutions. According to our statistics, the following most often do not work: App, Check-out, Login, Order Tracking, Website.

Current status: No failures

At the moment, according to our data, Carbonite is working fine, but single failures are possible. If Carbonite does not work for you, then report your problem and write a comment.
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Carbonite outage reports in the last 24 hours

User reports by hour (UTC), last 24 hours

Hour
Weight 0 0 0 0 0 0
Hour
Weight 0 0 0 0 0 0
Hour
Weight 0 0 0 0 0 0
Hour
Weight 0 0 0 0 0 0

Total weight in 24 hours: 0 Busiest hour: 20:00 UTC (weight 0)

How this score compares

Current 24-hour weight is 0. Warnings start at 20, Failed at 50. Median services on this language today is 0.

Other services in this category

Official links

  • Twitter: http://www.twitter.com/carbonitecoza
Carbonite status at a glance. This page tracks reports for the app, login, checkout, order tracking, and the main website. When something stops working, you will usually see it here first. Check back if a feature misbehaves before assuming the problem is on your end.
Carbonite offers backup and related services through its app and website. You can sign in, manage your account, place orders, and follow shipments from the same place. Issues tend to cluster around login sessions and checkout steps. Order tracking can lag behind actual shipment updates. The website itself may load slowly during busy periods. If something fails on your side, start with the basics. Confirm your internet connection, refresh the page, and try a different browser or device. Clear cookies if login loops back to the sign-in screen. If checkout declines a payment, check that your card details are current.

Questions

Is Carbonite down right now?

According to reports on this page, Carbonite looks fine for most people. Isolated failures still happen — report yours if you are stuck.

When was the last mass outage?

We do not have a recorded mass outage for Carbonite yet.

Why am I stuck on the login page?

Expired sessions and stale cookies cause most login loops. Sign out fully, clear cookies for the site, and try again. If the app is the problem, reinstalling it often clears stored credentials that no longer work.

My order tracking has not updated. Is that normal?

Tracking can lag behind carrier updates by a few hours. The status on Carbonite refreshes when the carrier sends new data, so short delays are common. If nothing changes after a day, contact support with your order number.

Carbonite - error and failure reports, troubleshooting methods

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