Is Celcom down or not working?

What happened to Celcom, why did the service go down and not work? Here you can see who else is having the same problem with Celcom, as well as possible solutions. According to our statistics, the following most often do not work: Cellphone, E-mail, Landline Internet, Landline Telephone, Mobile internet, No Signal, Texting, Total blackout, TV, TV streaming, Website.

Current status: No failures

At the moment, according to our data, Celcom is working fine, but single failures are possible. If Celcom does not work for you, then report your problem and write a comment.

Celcom outage reports in the last 24 hours

User reports by hour (UTC), last 24 hours

Hour
Weight 0 0 0 0 0 0
Hour
Weight 0 0 0 0 0 0
Hour
Weight 0 0 0 0 0 0
Hour
Weight 0 0 0 0 0 0

Total weight in 24 hours: 0 Busiest hour: 05:00 UTC (weight 0)

How this score compares

Current 24-hour weight is 0. Warnings start at 20, Failed at 50. Median services on this language today is 0.

Other services in this category

Official links

  • Facebook: https://www.facebook.com/492640667465465
  • Twitter: http://www.twitter.com/celcom

Facts

Owned by Axiata
Official website celcom.com.my
Started 1988
Country Malaysia

Related

  • Axiata

About Celcom

Celcom was a Malaysian telecommunications business founded in 1988. It was owned by Axiata and headquartered in Kuala Lumpur. The company operated in the mobile and fixed-line telecom sectors and ceased to exist as a separate entity on 30 November 2022. Its official website was celcom.com.my.
Celcom was a Malaysian telecommunications company offering mobile voice, mobile internet, fixed-line internet, and related services. This status page collects user reports about problems with calls, texting, data connections, TV services, and the website. Check here first when something stops working. Reports from other users help you see whether an issue is isolated to your device or affecting many people at once.
Celcom provided mobile and fixed-line services in Malaysia, including phone calls, texting, mobile data, home internet, and television streaming. The company operated from 1988 until it was merged into a new entity at the end of 2022, so some services now run under a different name. Customers may still see the Celcom brand on bills, apps, and older SIM cards. Common problems include dropped calls, no signal in specific areas, slow or missing mobile data, failed SMS delivery, and interruptions to home broadband or TV streaming. Apps and account portals can also go down. Network congestion during peak hours often looks like an outage but usually clears on its own. Before reporting a fault, try a few basics. Restart your phone or router. Check that airplane mode is off and your SIM is seated properly. Test whether the problem appears on Wi-Fi as well as mobile data. If only one app fails, the issue may sit with that app, not the network. A quick look at recent reports here tells you whether others in Malaysia are seeing the same thing.

Questions

Is Celcom down right now?

According to reports on this page, Celcom looks fine for most people. Isolated failures still happen — report yours if you are stuck.

When was the last mass outage?

We do not have a recorded mass outage for Celcom yet.

Why do I have full bars but no mobile data?

Signal bars only show network coverage, not data service. Check that mobile data is switched on, data roaming is enabled if you are abroad, and you have not hit your plan limit. Toggling airplane mode or restarting the phone often restores the connection.

My home internet is slow. Is it the network or my router?

Run a speed test on a wired connection if possible, then compare it with Wi-Fi. Slow results on Wi-Fi alone point to your router's placement or interference. Slow results everywhere suggest a network issue, which other user reports on this page can confirm.

Celcom - error and failure reports, troubleshooting methods

Is Celcom down or not working?
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