Is Convoy Global down or not working?

What happened to Convoy Financial Services, why did the service go down and not work? Here you can see who else is having the same problem with Convoy Financial Services, as well as possible solutions. According to our statistics, the following most often do not work: App, Login, Website.

Current status: No failures

At the moment, according to our data, Convoy Financial Services is working fine, but single failures are possible. If Convoy Financial Services does not work for you, then report your problem and write a comment.
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Convoy Financial Services outage reports in the last 24 hours

User reports by hour (UTC), last 24 hours

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Total weight in 24 hours: 0 Busiest hour: 23:00 UTC (weight 0)

How this score compares

Current 24-hour weight is 0. Warnings start at 20, Failed at 50. Median services on this language today is 0.

Other services in this category

Facts

Official website convoy.com.hk
Started 1993

About Convoy Financial Services

Convoy Global Holdings Limited was founded in 1993 and is headquartered in Hong Kong. The company operates as a financial services business and can be found online at convoy.com.hk.
Convoy Financial Services, also known as Convoy Global, is a financial services group based in Hong Kong. This status page tracks the availability of its website, client portal, and mobile app. When something stops working, it usually shows up here first. We keep the information short, current, and free of jargon so you can decide what to do next without guessing.
Convoy Financial Services provides financial advisory and related services to clients in Hong Kong and beyond. Like most financial firms, it relies on an online presence: a public website, a login system for client accounts, and a mobile app. Each of these can fail in different ways. The website may load slowly or return errors during traffic spikes. Login problems often come from password resets, account locks, or authentication service interruptions. The app can break after a poorly timed update, or it may fail to sync if backend services are down. Before assuming the problem is on Convoy's side, check a few basics. Confirm your internet connection works on other sites. Make sure your app is updated to the latest version. If login fails, try resetting your password once before retrying repeatedly, since multiple failed attempts can lock the account. If everything on your end looks fine and this page shows no incidents, the issue may be local to your device or network.

Questions

Is Convoy Financial Services down right now?

According to reports on this page, Convoy Financial Services looks fine for most people. Isolated failures still happen — report yours if you are stuck.

When was the last mass outage?

We do not have a recorded mass outage for Convoy Financial Services yet.

Why can I open the Convoy website but not log in to my account?

The public website and the login system run on separate infrastructure, so one can work while the other is down. Check this page for incidents affecting authentication. If nothing is listed, your account may be locked from repeated failed attempts, in which case a password reset usually helps.

The mobile app shows outdated data even though the website works. What should I do?

This often means the app is holding cached information and cannot reach the backend. Close the app fully and reopen it, or pull down to refresh where available. If the data is still stale, update the app to the latest version and try again.

Convoy Financial Services - error and failure reports, troubleshooting methods

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