Is Desire2Learn down or not working?

What happened to Desire2Learn, why did the service go down and not work? Here you can see who else is having the same problem with Desire2Learn, as well as possible solutions. According to our statistics, the following most often do not work: App, Communication, Courses, Grades, Homework, Login, Tests, Website.

Current status: No failures

At the moment, according to our data, Desire2Learn is working fine, but single failures are possible. If Desire2Learn does not work for you, then report your problem and write a comment.
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Desire2Learn outage reports in the last 24 hours

User reports by hour (UTC), last 24 hours

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Total weight in 24 hours: 0 Busiest hour: 05:00 UTC (weight 0)

How this score compares

Current 24-hour weight is 0. Warnings start at 20, Failed at 50. Median services on this language today is 0.

Also seeing reports right now

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Official links

  • Twitter: http://www.twitter.com/D2L

Facts

Official website d2l.com, d2l.com, d2l.com
Started 1999
Country Canada

About Desire2Learn

D2L, formerly known as Desire2Learn, is a Canadian company that provides eLearning solutions. It was founded in 1999 and is headquartered in Kitchener, Canada. The company operates in the education and eLearning industries, and its main website is d2l.com, with additional sites in Spanish and Brazilian Portuguese.
D2L, formerly known as Desire2Learn, is the company behind Brightspace, a learning platform used by schools and universities. Courses, grades, homework submissions and online tests all run through it. When the service has trouble, students may be unable to log in, submit assignments or start a timed quiz. This page gathers current status information and user reports in one place, so you can quickly see whether a problem is widespread or limited to your own connection or account.
D2L is a Canadian provider of eLearning solutions, founded in 1999 and headquartered in Kitchener. Its platform hosts course content, communication tools, gradebooks and assessment features for educational institutions around the world. Access usually starts with a login through your school or university, which means your institution sits between you and D2L itself. When problems occur, they tend to involve login sessions that expire unexpectedly, slow page loads during busy periods such as exam weeks, file uploads that stall, or quizzes that fail to save answers. Because usage spikes around assignment deadlines, brief slowness is common at those times. Before assuming an outage, check a few things on your side. Confirm your password works on your institution's own portal, not just the learning platform. Clear your browser cache or try a private window, and test a different browser or device. A wired connection or another network can rule out local Wi-Fi issues. If a specific file will not upload, check its size and format against your course requirements.

Questions

Is Desire2Learn down right now?

According to reports on this page, Desire2Learn looks fine for most people. Isolated failures still happen — report yours if you are stuck.

When was the last mass outage?

We do not have a recorded mass outage for Desire2Learn yet.

Why can I not log in to D2L even though my password is correct?

Many institutions use their own single sign-on service in front of D2L, so a failure there can block access even when the platform itself is healthy. Check whether other school systems work with the same account, reset your password through your institution's portal, and try a private browser window. If nothing else at your school works either, contact your institution's IT helpdesk rather than assuming a D2L outage.

My assignment upload keeps failing. Is this a platform problem or something on my end?

It can be either. Large files, unsupported formats and unstable connections are the most common causes, especially close to deadlines when traffic is high. Try a smaller file or a different network, and confirm the format matches what your course accepts. If uploads fail across several files and networks, a report on this page can help confirm whether other users are seeing the same thing.

Desire2Learn - error and failure reports, troubleshooting methods

Is Desire2Learn down or not working?
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