Is DocuSign down or not working?

What happened to DocuSign, why did the service go down and not work? Here you can see who else is having the same problem with DocuSign, as well as possible solutions. According to our statistics, the following most often do not work: Login, Server Connection, Website.

Current status: No failures

At the moment, according to our data, DocuSign is working fine, but single failures are possible. If DocuSign does not work for you, then report your problem and write a comment.
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Last mass failure data
Data about the mass failure began to arrive on Oct 19, 2026 10:10 PM, the service resumed its work on Oct 19, 2026 10:05 PM. Failure duration: 5 minutes.

DocuSign outage reports in the last 24 hours

User reports by hour (UTC), last 24 hours

Hour
Weight 0 0 0 0 0 0
Hour
Weight 0 0 0 0 0 0
Hour
Weight 0 0 0 0 0 0
Hour
Weight 0 0 0 0 0 0

Total weight in 24 hours: 0 Busiest hour: 09:00 UTC (weight 0)

How this score compares

Current 24-hour weight is 0. Warnings start at 20, Failed at 50. Median services on this language today is 0.

Recent mass outages

  • Data about the mass failure began to arrive on Oct 19, 2026 10:10 PM, the service resumed its work on Oct 19, 2026 10:05 PM. Failure duration: 5 minutes.

Last 90 days

1 mass outages in 90 days. Median length . Reports most often arrive around UTC.

Other services in this category

Official links

  • Facebook: https://www.facebook.com/71115427991
  • Twitter: http://www.twitter.com/DocuSign

Facts

Official website docusign.com
Started 2003
Country United States

About DocuSign

DocuSign is a United States company founded in 2003 and headquartered in San Francisco. It operates in the electronic signature industry, and its official website is docusign.com.
DocuSign is an electronic signature and document transaction platform. When it has problems, signing sessions, logins, and document delivery can stall. This page tracks current status and gives quick checks you can run before contacting support.
DocuSign lets you send, sign, and manage documents electronically. Agreements move between senders and signers, with completed copies stored in your account. It is widely used for contracts, HR forms, and approvals. Common trouble spots include login errors, documents stuck in a sending queue, envelopes that fail to deliver, and slow loading in the web interface. Mobile app users sometimes see sync delays between drafts and completed signatures. Check a few things on your side first. Confirm your browser is up to date and try a different one. Clear cookies if signing pages do not load. Verify the signer's email address is correct, and check spam folders for delayed notifications.

Questions

Is DocuSign down right now?

According to reports on this page, DocuSign looks fine for most people. Isolated failures still happen — report yours if you are stuck.

When was the last mass outage?

The last mass outage ran from Oct 19, 2026 10:10 PM to Oct 19, 2026 10:05 PM (5 minutes).

Why is my document not showing as signed?

Signature completion can take a few minutes to register. Refresh the envelope view, then check the completed copy in your account. If the signer finished but nothing appears, ask them to confirm they clicked Finish on the final screen.

I cannot log in to my DocuSign account. What should I do?

Use the password reset link first and make sure you are on the correct sign-in page. If your organization uses single sign-on, contact your internal IT team, since their identity provider may be the source of the problem.

DocuSign - error and failure reports, troubleshooting methods

Is DocuSign down or not working?
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