Is element down or not working?

What happened to Element, why did the service go down and not work? Here you can see who else is having the same problem with Element, as well as possible solutions. According to our statistics, the following most often do not work: File Sharing, Hosting, Internet, Total blackout, Video Quality, Website.

Current status: No failures

At the moment, according to our data, Element is working fine, but single failures are possible. If Element does not work for you, then report your problem and write a comment.
Add comment

Element outage reports in the last 24 hours

User reports by hour (UTC), last 24 hours

Hour
Weight 0 0 0 0 0 0
Hour
Weight 0 0 0 0 0 0
Hour
Weight 0 0 0 0 0 0
Hour
Weight 0 0 0 0 0 0

Total weight in 24 hours: 0 Busiest hour: 22:00 UTC (weight 0)

How this score compares

Current 24-hour weight is 0. Warnings start at 20, Failed at 50. Median services on this language today is 0.

Other services in this category

Official links

  • Twitter: http://www.twitter.com/element_hq

About Element

A chemical element is a species of atoms that share the same number of protons in the atomic nucleus and the same chemical properties. They do not necessarily share the same mass or the same stability; unstable variants differ in half-life.
Element is a secure messaging and collaboration service. This status page tracks its live performance across file sharing, hosting, connectivity, video, and website components. If something feels off, check here first. We list current incidents, planned maintenance, and recent history in one place, so you can tell quickly whether a problem is on our side or yours.
Element lets people chat, share files, and make calls over an open, federated network. Rooms sync across devices, and messages are stored in your chosen homeserver rather than a single company's silo. It is used by teams, communities, and public-sector organisations that need control over their own data.

Questions

Is Element down right now?

According to reports on this page, Element looks fine for most people. Isolated failures still happen — report yours if you are stuck.

When was the last mass outage?

We do not have a recorded mass outage for Element yet.

Why are my messages not syncing across devices?

Sync delays usually point to a homeserver or federation issue rather than your account. Check the status page for server components, then reload the client. If only one room lags, the remote server for that room may be slow.

What affects file upload and video call quality?

Both depend on media storage and relay capacity. Large uploads can queue when storage is busy, and call quality drops when relays are congested. Your own bandwidth matters too, so test other traffic on your connection before reporting a fault.

Element - error and failure reports, troubleshooting methods

Leave your comment describing the failure and share with other users how to solve the problem.
  • No registration required.
  • Messages with obscene language and insults, as well as breaking the law, are not allowed to be published.
  • Active links in the text of the message are not published, but displayed in plain text.
  • It is forbidden to post your own and other people's personal data: addresses, phone numbers, emails, accounts in instant messengers, etc.