Is Epic Games Store down or not working?

What happened to Epic Games Store, why did the service go down and not work? Here you can see who else is having the same problem with Epic Games Store, as well as possible solutions. According to our statistics, the following most often do not work: Buying, Download, Enter, Game Play, Login, Play game, Purchase, Server Connection, Updates, Website.

Current status: No failures

At the moment, according to our data, Epic Games Store is working fine, but single failures are possible. If Epic Games Store does not work for you, then report your problem and write a comment.
Add comment

Epic Games Store outage reports in the last 24 hours

User reports by hour (UTC), last 24 hours

Hour
Weight 0 0 0 0 0 0
Hour
Weight 0 0 0 0 0 0
Hour
Weight 0 0 0 0 0 0
Hour
Weight 0 0 0 0 0 0

Total weight in 24 hours: 0 Busiest hour: 21:00 UTC (weight 0)

How this score compares

Current 24-hour weight is 0. Warnings start at 20, Failed at 50. Median services on this language today is 0.

Other services in this category

Official links

  • Facebook: https://www.facebook.com/44457290139
  • Twitter: http://www.twitter.com/epicgames

Facts

Developer Epic Games
Owned by Epic Games
Official website store.epicgames.com
Started 2018

Related

  • Epic Games

About Epic Games Store

Epic Games Store is a digital video game storefront developed and operated by Epic Games. It launched on December 6, 2018 and is available for Windows and macOS. The official site is store.epicgames.com.
Epic Games Store is a digital storefront for PC games, run by Epic Games. This status page tracks reports of problems with the store, the launcher, purchases, downloads, and sign-in. Check here first when something feels off. If reports spike, we flag it so you know whether the trouble is on Epic's side or yours.
The Epic Games Store is where you buy PC games, claim free titles, and manage your library through Epic's launcher and website. It launched in December 2018 and runs on Windows and macOS. Store pages, the checkout flow, and the weekly free games all live here. Problems usually fall into a few groups: sign-in failures, slow or stuck downloads, missing purchases, and trouble launching games. Big sale days and free-game giveaways tend to bring heavier load. Payment errors can also come from your card issuer rather than the store itself. Before filing a report, try a few things. Restart the launcher. Check your internet connection and firewall settings. Make sure your payment details are current, and verify the game files if a title will not start. If everything looks fine on your end and reports here are climbing, the issue is probably server-side. Wait a bit and try again.

Questions

Is Epic Games Store down right now?

According to reports on this page, Epic Games Store looks fine for most people. Isolated failures still happen — report yours if you are stuck.

When was the last mass outage?

We do not have a recorded mass outage for Epic Games Store yet.

Why won't my game download or update?

Stuck downloads are often local. Pause and resume the download, restart the launcher, and check that your network or antivirus is not blocking it. If reports on this page show a download problem affecting many users, the cause is likely on Epic's servers.

I bought a game but it is not in my library. What now?

First sign out and back in, then refresh your library. Check your purchase history to confirm the order went through. If the payment shows as complete but the game is still missing, contact Epic Games support with your order details.

Epic Games Store - error and failure reports, troubleshooting methods

Is Epic Games Store down or not working?
Leave your comment describing the failure and share with other users how to solve the problem.
  • No registration required.
  • Messages with obscene language and insults, as well as breaking the law, are not allowed to be published.
  • Active links in the text of the message are not published, but displayed in plain text.
  • It is forbidden to post your own and other people's personal data: addresses, phone numbers, emails, accounts in instant messengers, etc.