Is DHgate down or not working?

What happened to DHgate, why did the service go down and not work? Here you can see who else is having the same problem with DHgate, as well as possible solutions. According to our statistics, the following most often do not work: App Is Frozen, App Update Issue, App Won't Open, Check-out, Login, Poor App Speed, Product Page, Search, Server Connection, Shopping Cart.

Current status: No failures

At the moment, according to our data, DHgate is working fine, but single failures are possible. If DHgate does not work for you, then report your problem and write a comment.
Add comment

DHgate outage reports in the last 24 hours

User reports by hour (UTC), last 24 hours

Hour
Weight 0 0 0 0 0 0
Hour
Weight 0 0 0 0 0 0
Hour
Weight 0 0 0 0 0 0
Hour
Weight 0 0 0 0 0 0

Total weight in 24 hours: 0 Busiest hour: 11:00 UTC (weight 0)

How this score compares

Current 24-hour weight is 0. Warnings start at 20, Failed at 50. Median services on this language today is 0.

Other services in this category

Facts

Official website dhgate.com

About DHgate

DHgate.com is an e-commerce platform. It is a type of business and a mobile app, and its official website is dhgate.com. The company is headquartered in Beijing and was founded by Diane Wang.
DHgate is an online marketplace that connects buyers with sellers, mostly for wholesale goods shipped from China. When something goes wrong, it is usually an app problem, a checkout hiccup, or a product page that will not load. This status page tracks reported problems so you can see whether others are affected too.
DHgate.com is an e-commerce platform where buyers order directly from sellers, often in small bulk quantities. You can browse listings, compare prices, place orders, and track deliveries from the website or the mobile app. The issues we see most often are app crashes, failed updates, login errors, slow performance, and trouble at checkout. Server connection errors and shopping cart or search glitches also come up regularly. Many of these are temporary and clear up on their own. If the app freezes or will not open, try closing it fully and reopening it. Check that you have the latest version installed and that your internet connection is stable. For login or checkout problems, confirm your payment details and try a different browser or device before assuming the platform itself is down.

Questions

Is DHgate down right now?

According to reports on this page, DHgate looks fine for most people. Isolated failures still happen — report yours if you are stuck.

When was the last mass outage?

We do not have a recorded mass outage for DHgate yet.

The DHgate app freezes when I open it. What can I do?

Force close the app and reopen it. If it keeps freezing, clear the app cache, check for an update in your app store, or restart your phone. If nothing helps, check here to see whether other users are reporting the same problem.

Checkout fails with an error. Is there anything I should check first?

Yes. Confirm that your payment method is valid and has sufficient funds, and check that your billing details match your card. Trying a different payment method or browser often helps. If the error persists for many users, it is likely a platform-side issue.

DHgate - error and failure reports, troubleshooting methods

Is DHgate down or not working?
Leave your comment describing the failure and share with other users how to solve the problem.
  • No registration required.
  • Messages with obscene language and insults, as well as breaking the law, are not allowed to be published.
  • Active links in the text of the message are not published, but displayed in plain text.
  • It is forbidden to post your own and other people's personal data: addresses, phone numbers, emails, accounts in instant messengers, etc.