Is EVgo down or not working?

What happened to EVgo, why did the service go down and not work? Here you can see who else is having the same problem with EVgo, as well as possible solutions. According to our statistics, the following most often do not work: Account, Login, Mobile App, Website.

Current status: No failures

At the moment, according to our data, EVgo is working fine, but single failures are possible. If EVgo does not work for you, then report your problem and write a comment.

EVgo outage reports in the last 24 hours

User reports by hour (UTC), last 24 hours

Hour
Weight 0 0 0 0 0 0
Hour
Weight 0 0 0 0 0 0
Hour
Weight 0 0 0 0 0 0
Hour
Weight 0 0 0 0 0 0

Total weight in 24 hours: 0 Busiest hour: 23:00 UTC (weight 0)

How this score compares

Current 24-hour weight is 0. Warnings start at 20, Failed at 50. Median services on this language today is 0.

Other services in this category

Facts

Parent organization NRG Energy, LS Power
Official website evgo.com

Related

  • NRG Energy
  • LS Power

About EVgo

EVgo is a United States-based electric vehicle DC charging brand. It operates in the electric vehicle industry and has been owned by NRG Energy and LS Power. Its official website is evgo.com.
EVgo operates a network of fast charging stations for electric vehicles across the United States. When something stops working, it usually shows up in the mobile app, account sign-in, or the website. This page tracks reported problems in real time, so you can see whether others are running into the same issue before you troubleshoot on your own.
EVgo is a United States-based electric vehicle DC fast charging brand. Drivers use its mobile app and website to find stations, start and pay for charging sessions, and manage their accounts. The problems most often reported here involve the mobile app failing to start a session, login errors, and pages on the website not loading. Since charging depends on both the station hardware and the app, an app-side issue can make a working charger look broken. Before reporting a problem, check that your app is updated, confirm your payment method is current, and try signing out and back in. If a charger screen works but the app does not, the fault is likely on the software side rather than with the station itself.

Questions

Is EVgo down right now?

According to reports on this page, EVgo looks fine for most people. Isolated failures still happen — report yours if you are stuck.

When was the last mass outage?

We do not have a recorded mass outage for EVgo yet.

Why can't I sign in to my EVgo account?

Check that your email and password are entered correctly and that your app is up to date. If login failures continue, it may be a wider account or authentication issue. This page will show reported problems as they come in.

The app won't start my charging session. What should I do?

First confirm the station itself is powered and the connector is seated properly. If the charger screen works but the app does not, try restarting the app or using the station's contactless payment option, then check here to see if others report the same issue.

EVgo - error and failure reports, troubleshooting methods

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