Is eWeLink down or not working?

What happened to eWeLink, why did the service go down and not work? Here you can see who else is having the same problem with eWeLink, as well as possible solutions. According to our statistics, the following most often do not work: App, Login, Server Connection, Website.

Current status: No failures

At the moment, according to our data, eWeLink is working fine, but single failures are possible. If eWeLink does not work for you, then report your problem and write a comment.
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eWeLink outage reports in the last 24 hours

User reports by hour (UTC), last 24 hours

Hour
Weight 0 0 0 0 0 0
Hour
Weight 0 0 0 0 0 0
Hour
Weight 0 0 0 0 0 0
Hour
Weight 0 0 0 0 0 0

Total weight in 24 hours: 0 Busiest hour: 20:00 UTC (weight 0)

How this score compares

Current 24-hour weight is 0. Warnings start at 20, Failed at 50. Median services on this language today is 0.

Other services in this category

Official links

  • Facebook: https://www.facebook.com/1194108247346790
  • Twitter: http://www.twitter.com/eWeLinkapp
eWeLink connects smart home devices so you can control lights, plugs, and switches from your phone. When it works, it fades into the background. When it does not, devices may stop responding or the app may fail to log you in. This page tracks the current status of the app, the login system, server connections, and the website.
eWeLink is the app and platform used to control a wide range of smart home devices. It links your devices to cloud servers so you can manage them remotely, set schedules, and share control with family members. The service depends on three parts working together: your device's connection to your home network, the app on your phone, and the cloud servers in between. Problems usually show up as devices that will not respond, schedules that run late or not at all, or the app being unable to log in. Server issues can affect control even when your devices are powered on and connected. Local control, where supported, often keeps working during cloud problems. If something is not working, start on your side. Check that your home internet is up and your router is online. Confirm the device itself has power and its indicator light shows it is connected. Force-close and reopen the app, then try logging in again. If the app works on mobile data but not on Wi-Fi, the issue is likely your local network rather than the service.

Questions

Is eWeLink down right now?

According to reports on this page, eWeLink looks fine for most people. Isolated failures still happen — report yours if you are stuck.

When was the last mass outage?

We do not have a recorded mass outage for eWeLink yet.

Why can I not log in to the eWeLink app?

Login failures usually come from wrong credentials, a temporary account lock, or a problem between your network and the login service. Reset your password if needed, then try again on a different network such as mobile data. If the status page shows a login issue, wait for it to clear.

My devices are offline in the app. What should I check first?

Check that the device has power and that your router is working. Restart the device, then confirm other apps can reach the internet on the same network. If the device still shows offline and this page reports no server problems, remove and re-pair the device following the manufacturer's instructions.

eWeLink - error and failure reports, troubleshooting methods

Is eWeLink down or not working?
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