Is EZ-Link card down or not working?

What happened to EZ-Link, why did the service go down and not work? Here you can see who else is having the same problem with EZ-Link, as well as possible solutions. According to our statistics, the following most often do not work: App Is Frozen, App Update Issue, App Won't Open, Login, Poor App Speed, Server Connection.

Current status: No failures

At the moment, according to our data, EZ-Link is working fine, but single failures are possible. If EZ-Link does not work for you, then report your problem and write a comment.
Add comment

EZ-Link outage reports in the last 24 hours

User reports by hour (UTC), last 24 hours

Hour
Weight 0 0 0 0 0 0
Hour
Weight 0 0 0 0 0 0
Hour
Weight 0 0 0 0 0 0
Hour
Weight 0 0 0 0 0 0

Total weight in 24 hours: 0 Busiest hour: 21:00 UTC (weight 0)

How this score compares

Current 24-hour weight is 0. Warnings start at 20, Failed at 50. Median services on this language today is 0.

Other services in this category

Facts

Official website ezlink.simplygo.com.sg
Started 2002
Country Singapore

About EZ-Link

EZ-Link is a proximity card used for prepaid payment on Singapore's public transport. It was introduced in 2002 and is operated in Singapore. The official site is https://ezlink.simplygo.com.sg/. It is also known as the EZ-Link card.
EZ-Link is Singapore's contactless card for public transport and everyday payments. Most problems reported here involve the EZ-Link app: it freezes, fails to open after an update, or cannot reach the server. This page collects live status signals so you can quickly tell whether the trouble sits with the service or with your own device.
EZ-Link is a prepaid proximity card used across Singapore's transit network, and the companion app handles top-ups, balance checks, and card management. When things go wrong, it is usually the app rather than the card itself. Typical issues include a frozen app, an update that fails to install, slow performance, or login trouble. Server connection errors appear when the backend is busy or briefly offline.

Questions

Is EZ-Link down right now?

According to reports on this page, EZ-Link looks fine for most people. Isolated failures still happen — report yours if you are stuck.

When was the last mass outage?

We do not have a recorded mass outage for EZ-Link yet.

Why does my EZ-Link card still work when the app is down?

The card stores its value locally and readers work independently of the app. App outages affect top-ups and balance checks, not travel itself.

What should I try first when the app will not open?

Force-close the app, restart your phone, and confirm you are on the latest version. If it still fails, check this page for server connection issues.

EZ-Link - error and failure reports, troubleshooting methods

Is EZ-Link card down or not working?
Leave your comment describing the failure and share with other users how to solve the problem.
  • No registration required.
  • Messages with obscene language and insults, as well as breaking the law, are not allowed to be published.
  • Active links in the text of the message are not published, but displayed in plain text.
  • It is forbidden to post your own and other people's personal data: addresses, phone numbers, emails, accounts in instant messengers, etc.