Is FairPrice down or not working?

What happened to FairPrice, why did the service go down and not work? Here you can see who else is having the same problem with FairPrice, as well as possible solutions. According to our statistics, the following most often do not work: App Is Frozen, App Update Issue, App Won't Open, Check-out, Login, Poor App Speed, Product Page, Search, Server Connection, Shopping Cart.

Current status: No failures

At the moment, according to our data, FairPrice is working fine, but single failures are possible. If FairPrice does not work for you, then report your problem and write a comment.
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FairPrice outage reports in the last 24 hours

User reports by hour (UTC), last 24 hours

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Total weight in 24 hours: 0 Busiest hour: 21:00 UTC (weight 0)

How this score compares

Current 24-hour weight is 0. Warnings start at 20, Failed at 50. Median services on this language today is 0.

Other services in this category

Facts

Official website fairprice.com.sg, fairprice.com.sg
Started 1973
Country Singapore

About FairPrice

NTUC FairPrice is a supermarket chain in Singapore. It was founded in 1973 and operates in the retail sector, with its headquarters in Singapore. Its official website is fairprice.com.sg.
NTUC FairPrice is Singapore's largest supermarket chain, and its app and website handle everything from weekly grocery orders to in-store check-out. When something goes wrong, it usually shows up as a stuck cart, a frozen app, or a search that returns nothing. This status page helps you tell the difference between a problem on FairPrice's side and something you can fix yourself.
FairPrice operates supermarkets across Singapore and runs an online store through its app and website. You can browse products, build a shopping cart, book delivery slots, and pay in a few taps. In-store, the same accounts support check-out and membership perks. The issues most often reported here are app freezes, slow product pages, failed logins, and carts that empty themselves at check-out. Server connection errors tend to appear in bursts during busy ordering hours. Search problems are also common, usually right after an app update. Start by checking your own connection, since most server connection errors are local. Force-close the app and reopen it if it is frozen. If the app will not open at all, confirm you have the latest version installed. For login trouble, try resetting your password before anything else. If the product page or check-out fails while everything else works, the fault is likely on FairPrice's side and worth waiting out.

Questions

Is FairPrice down right now?

According to reports on this page, FairPrice looks fine for most people. Isolated failures still happen — report yours if you are stuck.

When was the last mass outage?

We do not have a recorded mass outage for FairPrice yet.

Why does my shopping cart empty or fail at check-out?

Cart and check-out errors usually point to a session that has timed out or a payment step that did not complete. Log out and back in, then rebuild your cart. If check-out keeps failing while browsing works, the problem is likely on FairPrice's side and should clear once service is restored.

What should I do when the app is frozen or very slow?

Force-close the app and reopen it. If it stays slow, check for an update, since older versions often struggle after backend changes. A device restart also clears most freeze issues. If other apps load fine and FairPrice alone is slow, the delay is probably temporary server load.

FairPrice - error and failure reports, troubleshooting methods

Is FairPrice down or not working?
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