Is FamilySearch International down or not working?

What happened to Family Search, why did the service go down and not work? Here you can see who else is having the same problem with Family Search, as well as possible solutions. According to our statistics, the following most often do not work: App, Login, Website.

Current status: No failures

At the moment, according to our data, Family Search is working fine, but single failures are possible. If Family Search does not work for you, then report your problem and write a comment.
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Family Search outage reports in the last 24 hours

User reports by hour (UTC), last 24 hours

Hour
Weight 0 0 0 0 0 0
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Hour
Weight 0 0 0 0 0 0
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Weight 0 0 0 0 0 0

Total weight in 24 hours: 0 Busiest hour: 04:00 UTC (weight 0)

How this score compares

Current 24-hour weight is 0. Warnings start at 20, Failed at 50. Median services on this language today is 0.

Other services in this category

Official links

  • Facebook: https://www.facebook.com/328754391038
  • Twitter: http://www.twitter.com/FamilySearch

Facts

Owned by The Church of Jesus Christ of Latter-day Saints
Official website familysearch.org
Started 1999
Country United States

Related

  • The Church of Jesus Christ of Latter-day Saints

About Family Search

FamilySearch is an American genealogical organization and website. It is owned by The Church of Jesus Christ of Latter-day Saints and has operated since May 1999. The official site is familysearch.org, and it is also known as FamilySearch International.
FamilySearch is a free genealogy service run by FamilySearch International, based in the United States and operated by The Church of Jesus Christ of Latter-day Saints. It has been online since 1999 and offers family trees, record searches, and research tools. This page tracks availability for the website, the app, and account sign-in, so you can see at a glance whether a problem you are seeing is on your side or on theirs.
FamilySearch is a genealogy website where you can build a family tree, search historical records, and attach documents to your ancestors. It also provides research guidance and free account access to most features. The service covers a very large collection of records, so pages can be slow during busy periods even when nothing is technically down. Common trouble spots are the sign-in flow, record search results loading partially or timing out, and image viewers failing to open digitized documents. Family tree edits occasionally do not save right away. Slow loading is not the same as an outage, so it helps to check this page before assuming the service is broken. On your side, first confirm you are using the correct username and password, and try a password reset if sign-in fails. Clear your browser cache or try another browser, since old session data can cause page errors. Disable browser extensions that block scripts, check your internet connection, and make sure cookies are allowed for familysearch.org. If a specific record will not open, try again later before reporting it.

Questions

Is Family Search down right now?

According to reports on this page, Family Search looks fine for most people. Isolated failures still happen — report yours if you are stuck.

When was the last mass outage?

We do not have a recorded mass outage for Family Search yet.

Can I use FamilySearch without paying?

Yes. FamilySearch is free to use. You create an account to access the family tree, record search, and most other features.

What can I do if I cannot sign in to my account?

Use the password recovery option on the sign-in page to reset your credentials. If the reset email does not arrive, check your spam folder and confirm the email address linked to your account.

Family Search - error and failure reports, troubleshooting methods

Is FamilySearch International down or not working?
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