Is Fidelity down or not working?

What happened to Fidelity International, why did the service go down and not work? Here you can see who else is having the same problem with Fidelity International, as well as possible solutions. According to our statistics, the following most often do not work: Login, Mobile Brokerage, Online Brokerage, Portfolio Management, Trading, Website.

Current status: No failures

At the moment, according to our data, Fidelity International is working fine, but single failures are possible. If Fidelity International does not work for you, then report your problem and write a comment.
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Fidelity International outage reports in the last 24 hours

User reports by hour (UTC), last 24 hours

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Total weight in 24 hours: 0 Busiest hour: 23:00 UTC (weight 0)

How this score compares

Current 24-hour weight is 0. Warnings start at 20, Failed at 50. Median services on this language today is 0.

Other services in this category

Official links

  • Facebook: https://www.facebook.com/150699754278
  • Twitter: http://www.twitter.com/Fidelity_UK

Facts

Official website fidelity.co.uk, fidelityinternational.com
Started 1970
Country United Kingdom, Luxembourg

About Fidelity International

Fidelity International Ltd is an investment fund company headquartered in Bermuda. Founded in 1970, it operates in the United Kingdom and Luxembourg and provides financial services. Its websites are fidelity.co.uk and fidelityinternational.com.
Fidelity International, often called Fidelity or FIL, is an investment and fund management firm serving customers in the United Kingdom and beyond. This status page tracks the availability of its online brokerage, trading services, mobile apps, and account login. If something stops working, you can check here first before contacting support. We list current incidents, scheduled maintenance windows, and recent problems in one place.
Fidelity International is a Bermuda-based investment fund company founded in 1970. It provides portfolio management, brokerage accounts, and fund services to private investors and institutions. In the UK, many people use its platform to hold ISAs, pensions, and general investment accounts. The company operates from offices in the United Kingdom and Luxembourg. As an online service, a few things tend to cause trouble. Login sessions can time out or fail during peak trading hours. Portfolio pages may load slowly when markets are busy. Trade placement and fund dealing can occasionally be delayed around market open and close. The mobile app sometimes lags behind the website after an update. Most issues can be narrowed down quickly. Check your internet connection and try a private browsing window. Clear the app cache or reinstall the app if it keeps freezing. Confirm your credentials and make sure two-factor prompts are arriving. If the site still fails after that, this page should show whether the problem is on Fidelity's side.

Questions

Is Fidelity International down right now?

According to reports on this page, Fidelity International looks fine for most people. Isolated failures still happen — report yours if you are stuck.

When was the last mass outage?

We do not have a recorded mass outage for Fidelity International yet.

Why can't I log in to my Fidelity account?

First check your username and password, then confirm that any security code or two-factor prompt has arrived. Try a private browser window or the mobile app as an alternative. If login fails everywhere, look for an incident on this page.

Why are my trades or fund orders delayed?

Orders placed near market open or close can take longer to process, especially on busy trading days. Check that your order was submitted and note its timestamp. If processing still seems stuck well outside those periods, report it to support and watch this page for updates.

Fidelity International - error and failure reports, troubleshooting methods

Is Fidelity down or not working?
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