Is Freshservice down or not working?
What happened to Freshservice, why did the service go down and not work? Here you can see who else is having the same problem with Freshservice, as well as possible solutions. According to our statistics, the following most often do not work: App, Login, Website.
Current status: No failures
At the moment, according to our data, Freshservice is working fine, but single failures are possible. If Freshservice does not work for you, then report your problem and write a comment.
Freshservice outage reports in the last 24 hours
User reports by hour (UTC), last 24 hours
| Hour | ||||||
|---|---|---|---|---|---|---|
| Weight | 0 | 0 | 0 | 0 | 0 | 0 |
| Hour | ||||||
|---|---|---|---|---|---|---|
| Weight | 0 | 0 | 0 | 0 | 0 | 0 |
| Hour | ||||||
|---|---|---|---|---|---|---|
| Weight | 0 | 0 | 0 | 0 | 0 | 0 |
| Hour | ||||||
|---|---|---|---|---|---|---|
| Weight | 0 | 0 | 0 | 0 | 0 | 0 |
Total weight in 24 hours: 0 Busiest hour: 06:00 UTC (weight 0)
How this score compares
Current 24-hour weight is 0. Warnings start at 20, Failed at 50. Median services on this language today is 0.
Also seeing reports right now
Other services in this category
Official links
- Facebook: https://www.facebook.com/644120255603379
- Twitter: http://www.twitter.com/freshserviceapp
About Freshservice
Freshservice is IT service management software. It is an instance of software.
Freshservice is an IT service management platform used by support teams to handle tickets, requests, and assets. When it has problems, work queues stall and agents can't log in. This page tracks reported issues with the app, the login flow, and the website, so you can see whether trouble is on the service side or something closer to home.
Freshservice is cloud-based IT service management software. Teams use it for ticketing, change management, asset tracking, and self-service portals. It runs in the browser and through mobile apps, and it connects to email and other tools.
The usual trouble spots are slow page loads, tickets not sending, login loops, and missing notifications. Integrations and email-to-ticket routing can also fail after configuration changes. Browser extensions or cached sessions sometimes cause symptoms that look like outages but aren't.
Before reporting a problem, try a hard refresh and check whether you can reach the status page from another network. Confirm your credentials work in a private browsing window. If only one feature misbehaves, note which one. That detail makes reports far more useful.
Questions
Is Freshservice down right now?
According to reports on this page, Freshservice looks fine for most people. Isolated failures still happen — report yours if you are stuck.
When was the last mass outage?
We do not have a recorded mass outage for Freshservice yet.
Freshservice - error and failure reports, troubleshooting methods
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