Is Nest down or not working?

What happened to Google Nest, why did the service go down and not work? Here you can see who else is having the same problem with Google Nest, as well as possible solutions. According to our statistics, the following most often do not work: App, Login, Server Connection, Website.

Current status: No failures

At the moment, according to our data, Google Nest is working fine, but single failures are possible. If Google Nest does not work for you, then report your problem and write a comment.
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Google Nest outage reports in the last 24 hours

User reports by hour (UTC), last 24 hours

Hour
Weight 0 0 0 0 0 0
Hour
Weight 0 0 0 0 0 0
Hour
Weight 0 0 0 0 0 0
Hour
Weight 0 0 0 0 0 0

Total weight in 24 hours: 0 Busiest hour: 09:00 UTC (weight 0)

How this score compares

Current 24-hour weight is 0. Warnings start at 20, Failed at 50. Median services on this language today is 0.

Other services in this category

Official links

  • Facebook: https://www.facebook.com/183824211661952
  • Twitter: http://www.twitter.com/googlenest

Facts

Owned by Google
Parent organization Google, Alphabet Inc.
Official website store.google.com
Started 2010
Country United States

Related

About Google Nest

Google Nest, also known as Nest or Nest Labs Inc., is Google's home automation brand. It was founded in 2010 by Matt Rogers and Tony Fadell, and is owned by Google under Alphabet Inc. The company is based in Palo Alto, United States, and operates in the smart home industry. Its connected home products are listed at store.google.com.
Google Nest is Google's smart home product line. The Nest app and website connect your thermostat, cameras, doorbells, and speakers. When the service has trouble, devices may show as offline or the app may fail to sign you in. This page collects the reports we receive so you can see whether others are affected too.
Google Nest covers the smart home products sold under the Nest brand, which Google owns. The app and website act as the control point for thermostats, cameras, doorbells, and related hardware. Most problems show up in a few places. Sign-in failures are common, often after app updates. Server connection errors can make devices look offline even when they work locally. The Nest app itself can crash or fail to load device feeds. Before blaming the service, check a few things on your side. Confirm your phone has a working internet connection. Try signing out of the app and back in. Restart the device that seems offline and make sure your Wi-Fi network is up. If your password recently changed, you may need to sign in again on every device. If these checks pass and reports here are elevated, the issue is likely on Google's side. Wait for it to clear rather than factory-resetting your hardware.

Questions

Is Google Nest down right now?

According to reports on this page, Google Nest looks fine for most people. Isolated failures still happen — report yours if you are stuck.

When was the last mass outage?

We do not have a recorded mass outage for Google Nest yet.

Why does the Nest app keep asking me to sign in?

Repeated sign-in prompts usually point to an expired session, a recent password change, or an app update. Sign out fully, close the app, then sign in again. If that fails, update the app and restart your phone.

My thermostat shows offline in the app but works fine on the wall. What should I do?

The device itself is likely fine. This often happens when the cloud connection drops or the app cannot reach Nest servers. Check your home Wi-Fi, restart the thermostat, and see if other people are reporting server connection issues.

Google Nest - error and failure reports, troubleshooting methods

Is Nest down or not working?
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