Is Hello Food down or not working?

What happened to Hello Food, why did the service go down and not work? Here you can see who else is having the same problem with Hello Food, as well as possible solutions. According to our statistics, the following most often do not work: App Is Frozen, App Update Issue, App Won't Open, Login, Poor App Speed, Server Connection.

Current status: No failures

At the moment, according to our data, Hello Food is working fine, but single failures are possible. If Hello Food does not work for you, then report your problem and write a comment.
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Hello Food outage reports in the last 24 hours

User reports by hour (UTC), last 24 hours

Hour
Weight 0 0 0 0 0 0
Hour
Weight 0 0 0 0 0 0
Hour
Weight 0 0 0 0 0 0
Hour
Weight 0 0 0 0 0 0

Total weight in 24 hours: 0 Busiest hour: 08:00 UTC (weight 0)

How this score compares

Current 24-hour weight is 0. Warnings start at 20, Failed at 50. Median services on this language today is 0.

Other services in this category

Facts

Started 2023
Country France

About Hello Food

Hello Food (also styled Hello Food Pro) is a French organization founded in March 2023. It operates in the food sector and is headquartered in France.
Hello Food is a food-ordering service based in France, launched in 2023. When it misbehaves, the signs are familiar: the app freezes mid-order, logins fail, or the server connection drops while you browse the menu. This page tracks reports from users in real time, so you can see whether a problem is on your device or somewhere in the service itself.
Hello Food lets you order meals through its app. You pick a restaurant, build a basket, and pay — all within a few taps. A smooth run depends on your connection, the app's local data, and the servers that handle orders and payments. Most reported issues fall into a handful of groups. The app freezes or refuses to open, updates stall, or login attempts bounce back. Server connection errors and slow performance also appear, usually during busy ordering hours. Before reporting, try the basics. Check that your connection is stable, close and reopen the app, and make sure you are on the latest version. If login fails, confirm your credentials first. If everything on your side looks fine, the reports below will tell you whether others are seeing the same thing.

Questions

Is Hello Food down right now?

According to reports on this page, Hello Food looks fine for most people. Isolated failures still happen — report yours if you are stuck.

When was the last mass outage?

We do not have a recorded mass outage for Hello Food yet.

The app freezes when I open the menu. What should I try first?

Force-close the app and reopen it. If it keeps freezing, clear the app's cache or reinstall it. An outdated version is a common cause, so check for updates first.

Why does my login fail even though my password is correct?

Login problems often come from a shaky connection or an outdated app rather than your credentials. Make sure you are online, update the app, and try again. If the issue continues, the reports on this page will show whether others are affected too.

Hello Food - error and failure reports, troubleshooting methods

Is Hello Food down or not working?
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