Is HIT Solution Ltd down or not working?

What happened to HitBTC, why did the service go down and not work? Here you can see who else is having the same problem with HitBTC, as well as possible solutions. According to our statistics, the following most often do not work: App, Login, Placing Orders, Portfolio Management, Transfer in, Transfer out, Website.

Current status: No failures

At the moment, according to our data, HitBTC is working fine, but single failures are possible. If HitBTC does not work for you, then report your problem and write a comment.
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HitBTC outage reports in the last 24 hours

User reports by hour (UTC), last 24 hours

Hour
Weight 0 0 0 0 0 0
Hour
Weight 0 0 0 0 0 0
Hour
Weight 0 0 0 0 0 0
Hour
Weight 0 0 0 0 0 0

Total weight in 24 hours: 0 Busiest hour: 23:00 UTC (weight 0)

How this score compares

Current 24-hour weight is 0. Warnings start at 20, Failed at 50. Median services on this language today is 0.

Other services in this category

Official links

  • Website: https://hitbtc.com/bug-report
  • Facebook: https://www.facebook.com/218176671701623
  • Twitter: http://www.twitter.com/hitbtc

Facts

Official website hitbtc.com
Started 2013
Country Hong Kong

About HitBTC

HitBTC (also known as HIT Solution Ltd or HIT Solution) is a Hong Kong-based cryptocurrency exchange founded in 2013. Its official website is https://hitbtc.com/.
HitBTC is a Hong Kong-based cryptocurrency exchange that has been operating since 2013. This status page tracks current service health across the platform. Check here first when trading, transfers, or the website behave unexpectedly. Status updates appear in real time as our monitoring detects issues or confirms recovery.
HitBTC is a cryptocurrency exchange where users trade digital assets, manage portfolios, and move funds in and out of their accounts. Access happens through the website and the app. Orders, balances, and transfers are the core of daily use. Problems usually fall into a few groups: login difficulties, order placement delays, portfolio data not refreshing, and deposits or withdrawals that take longer than expected. Heavy market activity can slow down parts of the platform without taking it fully offline. On your side, check your internet connection and try a different browser or the app. Confirm your login credentials and any two-factor codes, since expired codes cause many failed sign-ins. For transfers, verify the deposit address and network before sending funds, and check the transaction on the blockchain if a deposit or withdrawal seems stuck.

Questions

Is HitBTC down right now?

According to reports on this page, HitBTC looks fine for most people. Isolated failures still happen — report yours if you are stuck.

When was the last mass outage?

We do not have a recorded mass outage for HitBTC yet.

Why can't I place orders on HitBTC?

Order placement can fail during periods of high trading activity or during maintenance. Check the status board first. If services show as operational, verify your account has sufficient funds and that your login session is still active.

My deposit hasn't arrived. What should I check?

First confirm you used the correct deposit address and network for that asset. Then look up the transaction on the relevant blockchain explorer. If the transfer is confirmed on-chain but still not credited, and transfers show as degraded here, wait for the status to return to normal before contacting support.

HitBTC - error and failure reports, troubleshooting methods

Is HIT Solution Ltd down or not working?
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