Is Her Majesty's Revenue and Customs down or not working?

What happened to HMRC, why did the service go down and not work? Here you can see who else is having the same problem with HMRC, as well as possible solutions. According to our statistics, the following most often do not work: App, Login, Website.

Current status: No failures

At the moment, according to our data, HMRC is working fine, but single failures are possible. If HMRC does not work for you, then report your problem and write a comment.
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HMRC outage reports in the last 24 hours

User reports by hour (UTC), last 24 hours

Hour
Weight 0 0 0 0 0 0
Hour
Weight 0 0 0 0 1 0
Hour
Weight 0 0 0 0 0 0
Hour
Weight 0 0 0 0 0 0

Total weight in 24 hours: 1 Busiest hour: 09:00 UTC (weight 1)

How this score compares

Current 24-hour weight is 1. Warnings start at 20, Failed at 50. Median services on this language today is 0.

Other services in this category

Official links

  • Facebook: https://www.facebook.com/1593145090967383
  • Twitter: http://www.twitter.com/HMRCgovuk

Facts

Official website gov.uk, hmrc.gov.uk
Started 2005
Country United Kingdom

About HMRC

HM Revenue and Customs, commonly known as HMRC, is a non-ministerial department of the United Kingdom government. It was established on 18 April 2005 and is headquartered in London. It is responsible for tax and customs administration across the UK.
HM Revenue and Customs (HMRC) is the UK government department responsible for tax collection, customs, and some payments. On this page you can see current status for HMRC's website, login, and app services. If something looks broken, check here first before contacting support.
HMRC handles tax, National Insurance, customs, and child benefit payments for the United Kingdom. Most people interact with it through gov.uk pages, the Personal Tax Account login, and the HMRC app. Deadlines around self-assessment in January tend to be the busiest periods. HM Revenue and Customs was formed in 2005 and operates as a non-ministerial government department.

Questions

Is HMRC down right now?

According to reports on this page, HMRC looks fine for most people. Isolated failures still happen — report yours if you are stuck.

When was the last mass outage?

We do not have a recorded mass outage for HMRC yet.

Why can I open the HMRC website but not sign in?

The public website and the login service run on separate systems, so one can fail while the other works. Check this page for the current login status, and try resetting your credentials if the login service looks healthy.

Which HMRC services does this page cover?

This page tracks HMRC's website, login, and app. Other government services on gov.uk have their own status pages and are not shown here.

HMRC - error and failure reports, troubleshooting methods

Is Her Majesty's Revenue and Customs down or not working?
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Simon Keller - 14 hours ago - Oct 11, 2026 9:53 AM
The capital gains tax return software is not working at HMRC, so cannot submit capital gains tax returns