Is HSBC Holdings plc down or not working?

What happened to HSBC, why did the service go down and not work? Here you can see who else is having the same problem with HSBC, as well as possible solutions. According to our statistics, the following most often do not work: Account Balances, ATM, Bill Pay, Credit Card, Deposits, Funds Transfer, Mobile Banking, Mobile Login, Online Banking, Online Login, Withdrawals.

Current status: No failures

At the moment, according to our data, HSBC is working fine, but single failures are possible. If HSBC does not work for you, then report your problem and write a comment.
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HSBC outage reports in the last 24 hours

User reports by hour (UTC), last 24 hours

Hour
Weight 0 0 0 0 0 0
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Total weight in 24 hours: 0 Busiest hour: 09:00 UTC (weight 0)

How this score compares

Current 24-hour weight is 0. Warnings start at 20, Failed at 50. Median services on this language today is 0.

Other services in this category

Official links

  • Website: https://www.apps.asiapacific.hsbc.com/1/2/sgh2/sgh2_contactusuat_en?WABFormEntryCommand=cmd_init&hidden.type=FAQ

Facts

Official website hsbc.com, hsbc.co.uk, hsbc.com.mx, hsbc.com.tr, hsbc.com.br, hsbc.ca, hsbc.fr, hsbc.com.ar, hsbc.com.hk
Started 1865
Country United Kingdom

About HSBC

HSBC is a British multinational bank founded in 1865. It is headquartered in London, United Kingdom, and operates in banking, financial services, and investment banking. The bank traces its roots to the Hong Kong and Shanghai Banking Corporation and runs country-specific websites such as hsbc.co.uk, hsbc.com.hk, and hsbc.com.mx.
HSBC is a British multinational bank with operations in many countries, from the United Kingdom to Hong Kong, Mexico, and Canada. When its online services slow down or stop responding, this page collects live user reports so you can see whether others are affected too. Reports here cover online banking, mobile login, card payments, and ATM problems.
HSBC offers personal and business banking through its website, mobile apps, branches, and a large ATM network. Day-to-day, that means checking balances, paying bills, transferring money between accounts, and using credit or debit cards. The problems people report most often are failed logins, the mobile app crashing or freezing, transfers that appear stuck, and card payments being declined. ATM withdrawals and bill payments can also hiccup, usually during maintenance windows or peak periods. Before assuming an outage, try a few things on your side. Confirm your internet connection, update the app, and clear your browser cache if you are on the website. Make sure you are using the correct regional site, since HSBC runs separate portals for each country. If a transfer is pending, note that some take a business day or two to settle.

Questions

Is HSBC down right now?

According to reports on this page, HSBC looks fine for most people. Isolated failures still happen — report yours if you are stuck.

When was the last mass outage?

We do not have a recorded mass outage for HSBC yet.

Why can't I log in to HSBC online banking?

Login failures usually come from a wrong password, an expired security code, or app/browser issues on your device. Try resetting your password, updating the app, and clearing your browser cache. If the problem continues, check this page for reports from other users.

Why is my HSBC transfer still pending?

Some transfers, especially between banks or across borders, can take one to two business days to settle. Check that the details you entered were correct. If it stays pending beyond that window, contact HSBC support directly.

HSBC - error and failure reports, troubleshooting methods

Is HSBC Holdings plc down or not working?
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