Is Cloudways down or not working?

What happened to Cloudways, why did the service go down and not work? Here you can see who else is having the same problem with Cloudways, as well as possible solutions. According to our statistics, the following most often do not work: Connection, DNS, Domains, File Access, Hosting, Website.

Current status: No failures

At the moment, according to our data, Cloudways is working fine, but single failures are possible. If Cloudways does not work for you, then report your problem and write a comment.
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Cloudways outage reports in the last 24 hours

User reports by hour (UTC), last 24 hours

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Total weight in 24 hours: 0 Busiest hour: 22:00 UTC (weight 0)

How this score compares

Current 24-hour weight is 0. Warnings start at 20, Failed at 50. Median services on this language today is 0.

Other services in this category

Official links

  • Twitter: http://www.twitter.com/cloudways

About Cloudways

Cloudways is a cloud hosting platform. It is classified as a business.
Cloudways is a managed cloud hosting platform used by thousands of websites. When it has problems, sites can slow down or go offline entirely. This page gathers live reports from users so you can quickly see whether an issue is on your side or with the platform itself.
Cloudways lets you deploy and manage web applications on cloud servers from providers like DigitalOcean, AWS, and Google Cloud. It handles server management tasks, so developers and site owners can focus on their applications instead of infrastructure. Common issues include slow page loads, SSH or SFTP connection failures, DNS not resolving, and SSL certificate problems. Deployments sometimes stall, and email sent from servers can be delayed or blocked. Scheduled backups or cron jobs may also fail silently. First check whether the problem affects only your site or other sites on the same server. Confirm your domain's DNS records point to the correct server IP. Try a different network or device to rule out local connectivity. If you use a CDN or firewall in front of your site, test access directly to the server to see where the fault sits.

Questions

Is Cloudways down right now?

According to reports on this page, Cloudways looks fine for most people. Isolated failures still happen — report yours if you are stuck.

When was the last mass outage?

We do not have a recorded mass outage for Cloudways yet.

Why is my site loading slowly on Cloudways?

Slow loads can come from server resource limits, an application bottleneck, or network issues along the way. Check your server monitoring in the Cloudways console for CPU and memory spikes, then test the site from a different network. If the slowdown shows in the metrics as well, it may be platform related.

What should I do if I cannot connect via SSH or SFTP?

First confirm your IP address is whitelisted under SSH & SFTP settings in the Cloudways console. Then check your credentials and port number, and try connecting from another network. Whitelist rules and local network restrictions are the most frequent causes of failed connections.

Cloudways - error and failure reports, troubleshooting methods

Is Cloudways down or not working?
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