Is Hyperoptic down or not working?

What happened to Hyperoptic, why did the service go down and not work? Here you can see who else is having the same problem with Hyperoptic, as well as possible solutions. According to our statistics, the following most often do not work: E-mail, Internet, Login, Phone, Television, Total blackout, TV Streaming, Website.

Current status: No failures

At the moment, according to our data, Hyperoptic is working fine, but single failures are possible. If Hyperoptic does not work for you, then report your problem and write a comment.
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Hyperoptic outage reports in the last 24 hours

User reports by hour (UTC), last 24 hours

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Total weight in 24 hours: 0 Busiest hour: 12:00 UTC (weight 0)

How this score compares

Current 24-hour weight is 0. Warnings start at 20, Failed at 50. Median services on this language today is 0.

Other services in this category

Official links

  • Facebook: https://www.facebook.com/545098188870150
  • Twitter: http://www.twitter.com/Hyperoptic

Facts

Official website hyperoptic.com
Started 2010
Country United Kingdom

About Hyperoptic

Hyperoptic is an internet service provider based in London, England. The company was founded on 13 April 2010 and operates in the United Kingdom. Its official website is hyperoptic.com.
Hyperoptic is a UK fibre broadband provider serving homes across London and other cities. When something goes wrong, the impact can reach further than just your internet connection. The same account often covers email, TV streaming, and home phone, so a single fault can knock out several services at once. This page tracks reported problems in real time and helps you work out whether the issue sits with the network or in your own home.
Hyperoptic provides full-fibre broadband, home phone, and TV services to residential buildings in the United Kingdom. It was founded in 2010 and is headquartered in London, focusing on hyperfast connections delivered directly to flats and houses. The most common issues are drops in connectivity, slow speeds during peak hours, and routers losing sync. TV streaming and the customer login portal can also be affected when the main link goes down. Because email, phone, and television all run over the same connection, a total blackout is usually one fault rather than several. Before reporting a problem, check that your router is powered on and that the cables are seated firmly. Restarting the router resolves many temporary faults. Look at whether neighbours in the same building are also offline, since Hyperoptic installs per building. If your connection works but a single app fails, the issue may be on that service's side rather than your broadband line.

Questions

Is Hyperoptic down right now?

According to reports on this page, Hyperoptic looks fine for most people. Isolated failures still happen — report yours if you are stuck.

When was the last mass outage?

We do not have a recorded mass outage for Hyperoptic yet.

Why do my email, phone, and TV all stop working at the same time?

Hyperoptic delivers these services over the same fibre connection. If the broadband line goes down, the others depend on it, so everything drops together. Restoring the connection usually brings all services back.

What should I check before reporting a fault?

Confirm your router has power and restart it. Check that cables are connected properly and see if neighbours in your building are affected too. If only one app or website fails, the fault may sit with that service rather than your line.

Hyperoptic - error and failure reports, troubleshooting methods

Is Hyperoptic down or not working?
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