Is iBurst down or not working?

What happened to iBurst, why did the service go down and not work? Here you can see who else is having the same problem with iBurst, as well as possible solutions. According to our statistics, the following most often do not work: Account, Login, Mobile App, Website.

Current status: No failures

At the moment, according to our data, iBurst is working fine, but single failures are possible. If iBurst does not work for you, then report your problem and write a comment.
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iBurst outage reports in the last 24 hours

User reports by hour (UTC), last 24 hours

Hour
Weight 0 0 0 0 0 0
Hour
Weight 0 0 0 0 0 0
Hour
Weight 0 0 0 0 0 0
Hour
Weight 0 0 0 0 0 0

Total weight in 24 hours: 0 Busiest hour: 12:00 UTC (weight 0)

How this score compares

Current 24-hour weight is 0. Warnings start at 20, Failed at 50. Median services on this language today is 0.

Other services in this category

Official links

  • Website: https://www.iburst.co.za/index.php?option=com_archelper&view=contactform&Itemid=340
  • Facebook: https://www.facebook.com/81857629218
  • Twitter: http://www.twitter.com/iBurst

About iBurst

IBurst is a wireless broadband service built on the HC-SDMA standard. It is also known as I-BURST.
iBurst delivered fixed wireless broadband over the HC-SDMA standard, connecting homes and offices through modems and account-based logins. This status page tracks whether the account portal, login flow, mobile app, and website are working normally. When something fails, it is often one of these components rather than the radio network itself, so checking each service here can save you a support call.
iBurst is a wireless broadband service. Subscribers use an account with login credentials to manage their connection, check usage, and handle billing through the website and mobile app. The service relies on fixed wireless access, which links a modem at your premises to a nearby base station instead of a phone line or cable. The parts that tend to break are predictable. The website can go down during maintenance. The login system may reject valid credentials after an update. The mobile app can crash or fail to sync account data. The radio network can also degrade during bad weather or congestion, though that shows up as slow speeds more than a full outage. Before reporting a problem, restart your modem and check that its signal lights are steady. Confirm your credentials on a second device to rule out a typo or a local cache issue. If the app misbehaves, try the website instead. This page shows which of the four tracked services is affected, so compare what you see here with what your modem is doing.

Questions

Is iBurst down right now?

According to reports on this page, iBurst looks fine for most people. Isolated failures still happen — report yours if you are stuck.

When was the last mass outage?

We do not have a recorded mass outage for iBurst yet.

Why can I not log in even though my internet connection works?

The account portal and the broadband connection are separate systems. If login fails, check that your credentials are correct and try clearing your browser cache. The status page shows whether the login service itself is degraded.

What should I check on my side before reporting a fault?

Restart your modem and confirm its signal lights are steady. Test the website and the app to see if only one service is affected. A single failing component usually points to that service rather than your equipment.

iBurst - error and failure reports, troubleshooting methods

Is iBurst down or not working?
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