Is ID Me down or not working?

What happened to ID Me, why did the service go down and not work? Here you can see who else is having the same problem with ID Me, as well as possible solutions. According to our statistics, the following most often do not work: App, Login, Website.

Current status: No failures

At the moment, according to our data, ID Me is working fine, but single failures are possible. If ID Me does not work for you, then report your problem and write a comment.
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ID Me outage reports in the last 24 hours

User reports by hour (UTC), last 24 hours

Hour
Weight 0 0 0 0 0 0
Hour
Weight 0 0 0 0 0 0
Hour
Weight 0 0 0 0 0 0
Hour
Weight 0 0 0 0 0 0

Total weight in 24 hours: 0 Busiest hour: 04:00 UTC (weight 0)

How this score compares

Current 24-hour weight is 0. Warnings start at 20, Failed at 50. Median services on this language today is 0.

Other services in this category

Official links

  • Facebook: https://www.facebook.com/1398253187053046
  • Twitter: http://www.twitter.com/IDme

Facts

Country Morocco

About ID Me

The fact sheet linked to this entry describes a wadi (valley) in Morocco, listed in Wikidata as Id Mezgour, with Morocco as its country. No additional facts about the ID Me service itself are recorded there.
ID Me appears on this page with three parts to watch: the app, the login flow, and the website. When something goes wrong, it usually shows up as failed sign-ins, a stalled app, or pages that will not load. This status page tracks those reports in one place, so you can see patterns instead of guessing.
ID Me is used as an identity and login service, so most problems sit in one of two places. The first is authentication: codes that never arrive, verification loops, or sessions that drop mid-check. The second is availability of the website and app themselves, which can look like timeouts or blank screens. If you hit trouble, start with the basics. Check whether your internet connection is stable and whether the app has a pending update. Sign out and back in once. If a verification code is not arriving, confirm that your phone number and email on file are current, and check your spam folder. If everything on your side looks fine, the issue may be upstream. This page lists current reports, so compare your experience with what others are seeing. That tells you whether to wait or to contact support directly.

Questions

Is ID Me down right now?

According to reports on this page, ID Me looks fine for most people. Isolated failures still happen — report yours if you are stuck.

When was the last mass outage?

We do not have a recorded mass outage for ID Me yet.

Why is my verification code not arriving?

Codes are sent to the phone number or email on your account. Check that those details are current, look in your spam folder, and confirm your signal is good. If a code still does not come, wait a few minutes before requesting another.

What should I try before reporting a problem here?

Make sure the app is updated, restart it, and sign out and back in. Try the website as an alternative, since the two can fail separately. If both fail the same way, the cause is more likely on the service side.

ID Me - error and failure reports, troubleshooting methods

Is ID Me down or not working?
Leave your comment describing the failure and share with other users how to solve the problem.
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