Is Incident IQ down or not working?

What happened to Incident IQ, why did the service go down and not work? Here you can see who else is having the same problem with Incident IQ, as well as possible solutions. According to our statistics, the following most often do not work: App, Login, Website.

Current status: No failures

At the moment, according to our data, Incident IQ is working fine, but single failures are possible. If Incident IQ does not work for you, then report your problem and write a comment.
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Incident IQ outage reports in the last 24 hours

User reports by hour (UTC), last 24 hours

Hour
Weight 0 0 0 0 0 0
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Weight 0 0 0 0 0 0

Total weight in 24 hours: 0 Busiest hour: 22:00 UTC (weight 0)

How this score compares

Current 24-hour weight is 0. Warnings start at 20, Failed at 50. Median services on this language today is 0.

Other services in this category

Official links

  • Facebook: https://www.facebook.com/500628620302640
  • Twitter: http://www.twitter.com/IncidentIQ
Incident IQ helps schools and district teams handle support requests for devices, classrooms, and staff equipment. This page shows live status for the web app, the login flow, and the public website. When something stops working, you can see it here first, along with updates from the team.
Incident IQ is a service desk platform built for K-12 schools. Teachers and staff file tickets, asset managers track devices, and tech teams resolve requests from one dashboard. Most work happens in the browser, with a login step before the main app loads. The parts that usually cause trouble are single sign-on, session timeouts, and slow ticket loads during peak periods like the start of a school year. File uploads and asset scans can also lag when many people are active at once. If the status page shows all systems normal, check your own setup. Try a private browser window, confirm your district login works elsewhere, and clear cached site data. If your school uses a content filter or VPN, that can block parts of the app too.

Questions

Is Incident IQ down right now?

According to reports on this page, Incident IQ looks fine for most people. Isolated failures still happen — report yours if you are stuck.

When was the last mass outage?

We do not have a recorded mass outage for Incident IQ yet.

Why can I not log in even though the status page shows no problems?

Login issues are often on the account side, not the service side. Check that your district credentials still work, try a private browser window, and make sure no school filter or VPN is blocking the sign-on page. If those look fine, contact your local tech team.

How do I report a problem I am seeing?

Use the in-app help option if you can reach the dashboard. If the app itself is the problem, reach out to your district's technology contact so they can open a ticket with Incident IQ support on your behalf.

Incident IQ - error and failure reports, troubleshooting methods

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