Is entrance down or not working?

What happened to Ingress, why did the service go down and not work? Here you can see who else is having the same problem with Ingress, as well as possible solutions. According to our statistics, the following most often do not work: Game Play, Login, Server Connection, Website.

Current status: No failures

At the moment, according to our data, Ingress is working fine, but single failures are possible. If Ingress does not work for you, then report your problem and write a comment.
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Ingress outage reports in the last 24 hours

User reports by hour (UTC), last 24 hours

Hour
Weight 0 0 0 0 0 0
Hour
Weight 0 0 0 0 0 0
Hour
Weight 0 0 0 0 0 0
Hour
Weight 0 0 0 0 0 0

Total weight in 24 hours: 0 Busiest hour: 11:00 UTC (weight 0)

How this score compares

Current 24-hour weight is 0. Warnings start at 20, Failed at 50. Median services on this language today is 0.

Other services in this category

Official links

  • Facebook: https://www.facebook.com/463638860350452
  • Twitter: http://www.twitter.com/ingress

About Ingress

The name ingress refers to an entrance or exit. In architecture, a portal is an opening in the walls of a structure, an entry that is strongly emphasized in the building's design. The word covers the entrance and the egress alike.
Ingress status updates cover game play, login, server connections, and the website. If something stops working, this page shows which of those areas is affected and whether reports are rising. Check here first before reinstalling the app or changing account settings. Most issues are on our side and clear on their own, though a few do need a fix from your device or network.
Ingress is played online, so it depends on several moving parts: the login flow, the game servers, the client app, and the website. A problem in any one of them can look like the whole game is broken. The most common complaints are failed logins, long loading screens, dropped connections mid-play, and pages that will not load. What breaks varies. Server connections suffer during peak hours or after updates. Login issues often trace back to account providers or cached credentials. Website trouble can be local to a browser. The status page groups reports by category, so you can see whether others hit the same wall. Before filing a report, check your own setup. Confirm your internet connection works elsewhere, try a fresh login, and see whether the app needs an update. If the status page shows a server connection incident, waiting is usually the fastest fix.

Questions

Is Ingress down right now?

According to reports on this page, Ingress looks fine for most people. Isolated failures still happen — report yours if you are stuck.

When was the last mass outage?

We do not have a recorded mass outage for Ingress yet.

Why can I open the app but not log in?

Login runs through a separate flow from the rest of the game, so it can fail on its own. Check whether the status page lists a login issue. If it does not, sign out, close the app fully, and sign in again with the correct account.

What should I do when the game keeps dropping my connection?

First check whether the status page shows a server connection problem. If it does, wait for the incident to resolve. If the page is clear, test your network with another app, then switch between mobile data and Wi-Fi to see if one path is unstable.

Ingress - error and failure reports, troubleshooting methods

Is entrance down or not working?
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