Is iTunes Connect down or not working?

What happened to iTunes Connect, why did the service go down and not work? Here you can see who else is having the same problem with iTunes Connect, as well as possible solutions. According to our statistics, the following most often do not work: Download, Login, Purchase, Search, Updates.

Current status: No failures

At the moment, according to our data, iTunes Connect is working fine, but single failures are possible. If iTunes Connect does not work for you, then report your problem and write a comment.

iTunes Connect outage reports in the last 24 hours

User reports by hour (UTC), last 24 hours

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Total weight in 24 hours: 0 Busiest hour: 13:00 UTC (weight 0)

How this score compares

Current 24-hour weight is 0. Warnings start at 20, Failed at 50. Median services on this language today is 0.

Other services in this category

About iTunes Connect

iTunes Connect is Apple's media distribution platform. It is an instance of software. Content producers use it to deliver music, podcasts, films, and TV shows to the iTunes Store, and ebooks to Apple Books.
iTunes Connect is Apple's platform for content providers who deliver music, podcasts, films, TV shows, and ebooks to iTunes and Apple Books. When it has problems, uploads stall, metadata edits fail to save, and sign-ins get rejected. This page tracks current availability and recent reports so you can tell whether the trouble is on Apple's side or yours.
iTunes Connect, also known as App Store Connect in later forms, is where producers and developers manage what they distribute through Apple's storefronts. You use it to submit content, edit pricing and availability, check sales, and manage user roles for your team. Typical problems involve login sessions expiring, slow processing of new uploads, and delivery reports that lag behind. Payment and agreement screens sometimes fail to load during busy periods. Search inside the catalog can also act up without affecting uploads. Before reporting an issue, check your Apple ID credentials and two-factor authentication. Confirm your browser is up to date, clear cached sessions, and try another browser if the dashboard refuses to load. Large uploads should be retried over a stable connection.

Questions

Is iTunes Connect down right now?

According to reports on this page, iTunes Connect looks fine for most people. Isolated failures still happen — report yours if you are stuck.

When was the last mass outage?

We do not have a recorded mass outage for iTunes Connect yet.

Why can't I sign in to iTunes Connect even though my password is correct?

Expired sessions and two-factor prompts are the usual causes. Sign out fully, close the browser, then sign in again and complete the verification step. If Apple's identity services are degraded, sign-in failures can appear across Apple properties at once.

My upload has been stuck in processing for hours. Should I resubmit it?

Not immediately. Large files can take a long time to validate, and resubmitting creates duplicates. Wait for the status to change, then contact Apple support if it stays stuck beyond the normal window.

iTunes Connect - error and failure reports, troubleshooting methods

Is iTunes Connect down or not working?
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