Is Kiwibank down or not working?

What happened to Kiwibank, why did the service go down and not work? Here you can see who else is having the same problem with Kiwibank, as well as possible solutions. According to our statistics, the following most often do not work: Account Balances, ATM, Bill Pay, Credit Card, Deposits, Funds Transfer, Mobile Banking, Mobile Login, Online Banking, Online Login, Withdrawals.

Current status: No failures

At the moment, according to our data, Kiwibank is working fine, but single failures are possible. If Kiwibank does not work for you, then report your problem and write a comment.
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Kiwibank outage reports in the last 24 hours

User reports by hour (UTC), last 24 hours

Hour
Weight 0 4 0 0 0 0
Hour
Weight 0 0 0 0 0 0
Hour
Weight 0 0 0 0 0 0
Hour
Weight 0 0 0 0 0 0

Total weight in 24 hours: 4 Busiest hour: 06:00 UTC (weight 4)

How this score compares

Current 24-hour weight is 4. Warnings start at 20, Failed at 50. Median services on this language today is 0.

What people report

  • Online Banking: 100%

Other services in this category

Official links

  • Facebook: http://www.facebook.com/291009210314
  • Twitter: http://www.twitter.com/KiwibankNZ

Facts

Parent organization NZ Post
Official website kiwibank.co.nz
Started 2001
Country New Zealand

Related

  • NZ Post

About Kiwibank

Kiwibank is a New Zealand bank founded on 4 May 2001. It is a subsidiary of NZ Post and is headquartered in Wellington. The company operates in the banking and financial services industry.
Kiwibank status at a glance. This page tracks reported problems with online banking, mobile apps, card payments, transfers, and ATM access. Reports come from customers, so they reflect what people are actually experiencing right now rather than scheduled maintenance notices. Check back here before contacting support.
Kiwibank is a New Zealand bank, founded in 2001 and owned by NZ Post. It offers everyday accounts, credit cards, savings, and home loans, with service through its website, mobile app, branches, and ATMs. The most common issues are login failures on the app or website, delayed payments and transfers, and card declines at checkouts or ATMs. Mobile login often breaks after an app update, and account balances can lag during busy periods. Before reporting a problem, check a few things on your end. Update the app to the latest version, confirm your internet connection, and try the website if the app fails. Make sure your card has not expired and that you have not hit a daily limit. If one channel is down, another often still works.

Questions

Is Kiwibank down right now?

According to reports on this page, Kiwibank looks fine for most people. Isolated failures still happen — report yours if you are stuck.

When was the last mass outage?

We do not have a recorded mass outage for Kiwibank yet.

Why can I not log in to the Kiwibank app?

First update the app and check your connection. If your password works on the website but not the app, the mobile login service may be the issue. You can still bank through the website while the app is fixed.

My payment has not gone through. What should I do?

Check your transaction list for a pending entry first. Pending payments usually settle within a short time. If nothing appears after that, confirm the payee details and your daily transfer limit, then try again or contact Kiwibank support.

Kiwibank - error and failure reports, troubleshooting methods

Is Kiwibank down or not working?
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