Is KnowBe4 down or not working?

What happened to KnowBe4, why did the service go down and not work? Here you can see who else is having the same problem with KnowBe4, as well as possible solutions. According to our statistics, the following most often do not work: App, Courses, Login, Website.

Current status: No failures

At the moment, according to our data, KnowBe4 is working fine, but single failures are possible. If KnowBe4 does not work for you, then report your problem and write a comment.

KnowBe4 outage reports in the last 24 hours

User reports by hour (UTC), last 24 hours

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Total weight in 24 hours: 0 Busiest hour: 22:00 UTC (weight 0)

How this score compares

Current 24-hour weight is 0. Warnings start at 20, Failed at 50. Median services on this language today is 0.

Other services in this category

Official links

  • Facebook: https://www.facebook.com/100063518651522
  • Twitter: http://www.twitter.com/KnowBe4

Facts

Official website knowbe4.com

About KnowBe4

KnowBe4, Inc. is a company headquartered in Clearwater, Florida. Its official website is http://www.knowbe4.com.
KnowBe4 provides security awareness training and simulated phishing tests for organizations. When the platform has issues, sign-in failures, delayed training reports, or broken campaign delivery are the usual suspects. This page tracks the current status of KnowBe4's app, courses, login, and website so you can tell whether a problem is on their side or yours.
KnowBe4 is a security awareness training platform. Companies use it to run phishing simulations, assign training courses, and track how employees respond to security threats. Admins manage everything from a web console, while employees get email links to complete their assigned training. Common trouble spots include slow report generation during large campaign rollouts, delays in phishing simulation emails reaching inboxes, and login errors after password or account changes. Course pages occasionally load slowly when many users start training at once. Start on your side if something looks broken. Check that your email gateway is not filtering simulation messages, confirm your browser is up to date, and try clearing cookies if the console misbehaves. If a colleague signs in fine while you cannot, the issue is likely local to your account or network.

Questions

Is KnowBe4 down right now?

According to reports on this page, KnowBe4 looks fine for most people. Isolated failures still happen — report yours if you are stuck.

When was the last mass outage?

We do not have a recorded mass outage for KnowBe4 yet.

Why am I not receiving phishing simulation emails?

Simulation emails are often caught by spam filters or security gateways before they reach your inbox. Check your spam folder first. If nothing is there, ask your IT team to allowlist the sending domains KnowBe4 uses for your organization.

My training course will not load. What should I do?

Try refreshing the page and switching to a supported browser such as the latest version of Chrome or Edge. Clearing your browser cache and cookies fixes most stuck loading screens. If the course still fails to open, the problem may be with the training content delivery rather than your device.

KnowBe4 - error and failure reports, troubleshooting methods

Is KnowBe4 down or not working?
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