Is The Kroger Co. down or not working?

What happened to Kroger, why did the service go down and not work? Here you can see who else is having the same problem with Kroger, as well as possible solutions. According to our statistics, the following most often do not work: Check-out, Login, Order Tracking.

Current status: No failures

At the moment, according to our data, Kroger is working fine, but single failures are possible. If Kroger does not work for you, then report your problem and write a comment.

Kroger outage reports in the last 24 hours

User reports by hour (UTC), last 24 hours

Hour
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Total weight in 24 hours: 0 Busiest hour: 23:00 UTC (weight 0)

How this score compares

Current 24-hour weight is 0. Warnings start at 20, Failed at 50. Median services on this language today is 0.

Other services in this category

Official links

  • Facebook: https://www.facebook.com/100057392980786
  • Twitter: http://www.twitter.com/kroger

Facts

Official website kroger.com
Started 1883, 1882
Country United States

About Kroger

Kroger, formally The Kroger Co., is an American multinational retailing company headquartered in Cincinnati, Ohio, in the United States. The company was founded in the early 1880s. It operates in the retail and e-commerce sectors, and its official website is https://www.kroger.com.
Kroger is one of the largest supermarket chains in the United States. When its website or mobile app has trouble, it usually affects checkout, account sign-in, or digital order tracking. This status page tracks reported problems with Kroger's online services so you can see whether others are hitting the same issue before you troubleshoot.
Kroger operates a large network of grocery stores across the United States, alongside an online shop and a mobile app for digital orders. The status page here covers the digital side: checkout on kroger.com, logging into your account, and tracking orders you placed online. Most reported issues fall into a few familiar groups. Login failures often come from expired sessions or password resets that haven't gone through yet. Checkout problems can stem from payment authorization delays. Order tracking sometimes lags behind real pickup times, so status updates may arrive late even when everything is fine. Before reporting a problem, check the basics. Make sure your app is updated, try signing in from a browser instead, and confirm your payment method has not expired. If a digital order is late, compare the pickup window shown in the app with what the store told you. If the outage tracker shows a spike in reports, the issue is likely on Kroger's side and waiting a short while is often the fastest fix.

Questions

Is Kroger down right now?

According to reports on this page, Kroger looks fine for most people. Isolated failures still happen — report yours if you are stuck.

When was the last mass outage?

We do not have a recorded mass outage for Kroger yet.

Why can't I sign in to my Kroger account?

The most common causes are an incorrect password, an expired session, or a recent password reset that still needs to be confirmed by email. Try resetting your password, and if that fails, sign in through the website instead of the app to rule out an app-specific problem.

My online order status hasn't updated. What should I do?

Order tracking can lag behind the store's actual progress, especially during busy pickup times. Check the pickup window you were given, then refresh the app or website after a few minutes. If the status stays stuck well past that window, contact Kroger customer service with your order number.

Kroger - error and failure reports, troubleshooting methods

Is The Kroger Co. down or not working?
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