Is Live Chat Software with AI down or not working?

What happened to LiveChat, why did the service go down and not work? Here you can see who else is having the same problem with LiveChat, as well as possible solutions. According to our statistics, the following most often do not work: Login, Server Connection, Website.

Current status: No failures

At the moment, according to our data, LiveChat is working fine, but single failures are possible. If LiveChat does not work for you, then report your problem and write a comment.
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LiveChat outage reports in the last 24 hours

User reports by hour (UTC), last 24 hours

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Total weight in 24 hours: 0 Busiest hour: 23:00 UTC (weight 0)

How this score compares

Current 24-hour weight is 0. Warnings start at 20, Failed at 50. Median services on this language today is 0.

Other services in this category

Official links

  • Facebook: https://www.facebook.com/100064598112979
  • Twitter: http://www.twitter.com/LiveChat

Facts

Developer Text, Text, Inc.
Owned by Text
Official website livechat.com, livechatinc.com
Started 2002

Related

  • Text
  • Text, Inc.

About LiveChat

LiveChat is AI live chat software for business, developed by Text and owned by Text, Inc. It was launched in 2002 and is available on web browsers, Windows, macOS, Android, and iOS. The official websites are livechat.com and livechatinc.com.
LiveChat is a customer messaging platform used by support teams to talk with visitors on their websites. When the service has problems, agents may not receive new chats, the operator dashboard may fail to load, or the chat widget on customer sites can go offline. This page tracks reported issues with login, server connections, and the website itself, so you can see whether a problem sits with LiveChat or with your own setup.
LiveChat provides AI-powered live chat software for businesses. Agents use a web or desktop app to handle conversations, while customers interact through a widget embedded on the company's website. It runs on web browsers, Windows, macOS, Android, and iOS.

Questions

Is LiveChat down right now?

According to reports on this page, LiveChat looks fine for most people. Isolated failures still happen — report yours if you are stuck.

When was the last mass outage?

We do not have a recorded mass outage for LiveChat yet.

Why can I not log in to the LiveChat agent app?

First check that your email and password are correct and that your browser accepts cookies. If the login page loads but authentication fails for many users, the issue is likely on LiveChat's side and will show up in the reports on this page.

The chat widget is missing from my website. What should I look at?

Verify that the widget code snippet is still present in your site's HTML and has not been removed by a recent deployment. Also check for browser extensions or security plugins that block third-party scripts, since these can hide the widget for some visitors.

LiveChat - error and failure reports, troubleshooting methods

Leave your comment describing the failure and share with other users how to solve the problem.
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  • Active links in the text of the message are not published, but displayed in plain text.
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