Is Loxone down or not working?

What happened to Loxone, why did the service go down and not work? Here you can see who else is having the same problem with Loxone, as well as possible solutions. According to our statistics, the following most often do not work: App, Login, Server Connection, Website.

Current status: No failures

At the moment, according to our data, Loxone is working fine, but single failures are possible. If Loxone does not work for you, then report your problem and write a comment.
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Loxone outage reports in the last 24 hours

User reports by hour (UTC), last 24 hours

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Total weight in 24 hours: 0 Busiest hour: 23:00 UTC (weight 0)

How this score compares

Current 24-hour weight is 0. Warnings start at 20, Failed at 50. Median services on this language today is 0.

Other services in this category

Official links

  • Facebook: https://www.facebook.com/100063898061894
  • Twitter: http://www.twitter.com/LoxoneUS

About Loxone

Loxone is classified on Wikidata as a taxon. The associated fact sheet describes a genus of insects in the family Platystomatidae, known under names such as Loxoneura.
This status page tracks Loxone across its app, login, server connection, and website. If something in your smart home setup stops responding, check here first. We list current incidents and recent history in one place, so you can tell within seconds whether the problem sits with the service or with your own network.
Loxone is a platform for controlling and automating smart homes and buildings. The app connects to a central server, and login links your account to your devices. A fault in any of these layers can interrupt control, even when the hardware itself is fine. The most common trouble spots are server connection drops and login failures. App updates can also cause brief sync issues. When automation rules stop firing, the cause is often upstream of your devices. On your side, start with your internet connection and local network. Restart your router if needed, then try logging in again. Make sure the app is up to date. If the status page shows no incident, the issue is most likely local to your setup.

Questions

Is Loxone down right now?

According to reports on this page, Loxone looks fine for most people. Isolated failures still happen — report yours if you are stuck.

When was the last mass outage?

We do not have a recorded mass outage for Loxone yet.

Why can I reach the website but not log in?

The website and the login service are separate components. One can work while the other is impaired. Check the status entries for Login and Server Connection, and make sure your credentials are correct before reporting an issue.

My Loxone app shows my devices as offline. Where should I look?

First confirm that the Server Connection shows normal on this page. If it does, check your local network and restart your router and the Loxone Miniserver. If the status page shows an active incident, wait for it to be resolved.

Loxone - error and failure reports, troubleshooting methods

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