Is Luno down or not working?

What happened to Luno, why did the service go down and not work? Here you can see who else is having the same problem with Luno, as well as possible solutions. According to our statistics, the following most often do not work: App, Login, Placing Orders, Portfolio Management, Transfer in, Transfer out, Website.

Current status: No failures

At the moment, according to our data, Luno is working fine, but single failures are possible. If Luno does not work for you, then report your problem and write a comment.
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Luno outage reports in the last 24 hours

User reports by hour (UTC), last 24 hours

Hour
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Hour
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Total weight in 24 hours: 0 Busiest hour: 13:00 UTC (weight 0)

How this score compares

Current 24-hour weight is 0. Warnings start at 20, Failed at 50. Median services on this language today is 0.

Other services in this category

Official links

  • Facebook: https://www.facebook.com/186379814906423
  • Twitter: http://www.twitter.com/lunomoney

About Luno

Wikidata lists Luno as a family name (Q54640409, instance of surname).
Luno is a cryptocurrency platform used for buying, selling, and storing digital assets. This status page tracks the health of its app, website, and core services such as logins, orders, and transfers. If something is not working, check here first. We list current incidents and recent problems in one place, so you can tell quickly whether the issue is on Luno's side or yours.
Luno is a cryptocurrency service that lets you buy, sell, store, and move digital assets. It runs as a mobile app and a website, with support for deposits, withdrawals, and portfolio management. Problems usually show up in a few areas. Logins can fail during authentication issues. Placing orders may stall when trading systems are under load. Transfers in and out can be delayed by network congestion on the blockchain itself, which is outside Luno's control. Before reporting a problem, check a few things on your side. Confirm your internet connection is stable. Make sure your app is updated to the latest version. For delayed transfers, check the transaction status on the relevant blockchain explorer. If everything looks fine there, the issue may be with the platform, and this page will say so.

Questions

Is Luno down right now?

According to reports on this page, Luno looks fine for most people. Isolated failures still happen — report yours if you are stuck.

When was the last mass outage?

We do not have a recorded mass outage for Luno yet.

Why can I see my balance but not place an order?

Orders depend on the trading system, which is separate from account display. Trading may be degraded while balances load normally. Check the status of Placing Orders on this page, then try again after a short wait.

My deposit has not arrived. Is this an outage?

Not always. Crypto deposits depend on blockchain confirmations, which can take time during network congestion. Check the transaction on a blockchain explorer first. If it shows confirmed and the funds are still missing, the deposit system may be having trouble, and any incident will be listed here.

Luno - error and failure reports, troubleshooting methods

Is Luno down or not working?
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