Is MapQuest down or not working?

What happened to MapQuest, why did the service go down and not work? Here you can see who else is having the same problem with MapQuest, as well as possible solutions. According to our statistics, the following most often do not work: App, Directions, Login, Search, Server Connection, Website.

Current status: No failures

At the moment, according to our data, MapQuest is working fine, but single failures are possible. If MapQuest does not work for you, then report your problem and write a comment.
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MapQuest outage reports in the last 24 hours

User reports by hour (UTC), last 24 hours

Hour
Weight 0 0 0 0 0 0
Hour
Weight 0 0 0 0 0 0
Hour
Weight 0 0 0 0 0 0
Hour
Weight 0 0 0 0 0 0

Total weight in 24 hours: 0 Busiest hour: 21:00 UTC (weight 0)

How this score compares

Current 24-hour weight is 0. Warnings start at 20, Failed at 50. Median services on this language today is 0.

Other services in this category

Official links

  • Facebook: https://www.facebook.com/21053246992
  • Twitter: http://www.twitter.com/MapQuest

Facts

Owned by AOL, Verizon, System1
Official website mapquest.com
Started 1967
Country United States

Related

About MapQuest

MapQuest Inc. is a United States-based company that provides an online mapping service. Founded in 1967 and headquartered in Denver, Colorado, it has been owned by AOL, Verizon Wireless, and is currently owned by System1. Its website is https://www.mapquest.com/.
MapQuest status updates live here. When the maps site or app misbehaves, this page tracks it. We group reports by service area, so you can see whether directions, search, or login is the problem. Check back for fresh information instead of guessing.
MapQuest is an online mapping service for directions, maps, and local search, available on the web and through mobile apps. It is owned by System1 and headquartered in Denver, Colorado, in the United States. The company dates back to 1967, long before web mapping existed. Typical trouble spots include slow route calculations, map tiles that fail to load, and trouble signing in. Server connection errors can also affect the app while the website still works, or the other way around. On your side, a few checks help. Confirm your internet connection, update the app, and try signing out and back in. Clearing the browser cache or reinstalling the app resolves many display problems. If everything looks fine locally, the fault is likely on MapQuest's end.

Questions

Is MapQuest down right now?

According to reports on this page, MapQuest looks fine for most people. Isolated failures still happen — report yours if you are stuck.

When was the last mass outage?

We do not have a recorded mass outage for MapQuest yet.

Why won't MapQuest load directions for my route?

Route calculation depends on the routing servers and a stable connection on your end. Refresh the page, check your network, and try a shorter test route. If that also fails, the service is likely having an issue.

The app works but the website doesn't. What should I do?

They run on separate parts of the platform, so one can fail while the other stays up. Clear your browser cache, disable extensions, or try another browser. If the site stays broken across browsers, wait for the status page to confirm a fix.

MapQuest - error and failure reports, troubleshooting methods

Is MapQuest down or not working?
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