Is MDScan + OCR down or not working?

What happened to MDScan + OCR, why did the service go down and not work? Here you can see who else is having the same problem with MDScan + OCR, as well as possible solutions. According to our statistics, the following most often do not work: App Is Frozen, App Update Issue, App Won't Open, Login, Poor App Speed, Server Connection.

Current status: No failures

At the moment, according to our data, MDScan + OCR is working fine, but single failures are possible. If MDScan + OCR does not work for you, then report your problem and write a comment.
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MDScan + OCR outage reports in the last 24 hours

User reports by hour (UTC), last 24 hours

Hour
Weight 0 0 0 0 0 0
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Total weight in 24 hours: 0 Busiest hour: 12:00 UTC (weight 0)

How this score compares

Current 24-hour weight is 0. Warnings start at 20, Failed at 50. Median services on this language today is 0.

Other services in this category

MDScan + OCR turns your phone camera into a document scanner with text recognition. When it stops working, the cause is often local: a stalled app, an outdated install, or a connection problem between your device and the recognition service. This page tracks reported issues and helps you sort out what you can fix yourself before waiting on anything else.
MDScan + OCR is a mobile app for scanning documents, cleaning up the captures, and running OCR so text becomes searchable and copyable. Most of the heavy work happens on the device, though some features rely on a network connection. Typical problems fall into a few groups. The app may freeze mid-scan or refuse to open at all. Updates sometimes install badly and leave the app unstable. Slower devices can lag on large scans. And if the app can't reach its server, saving or syncing may fail even though scanning itself works. Start on your side. Close and reopen the app, check for an update in your store, and confirm your internet connection. If login fails, re-enter your credentials carefully. If OCR hangs on a large document, try a smaller batch to see whether size is the issue.

Questions

Is MDScan + OCR down right now?

According to reports on this page, MDScan + OCR looks fine for most people. Isolated failures still happen — report yours if you are stuck.

When was the last mass outage?

We do not have a recorded mass outage for MDScan + OCR yet.

Why does the app freeze while processing a scan?

Large pages or long multi-page batches use a lot of memory. Close other apps, then scan fewer pages at a time and see if the freezing stops.

The app won't open after an update. What should I do?

Restart your phone first. If it still won't open, reinstall the app from the store. Reinstalling removes local scans, so export anything important beforehand.

MDScan + OCR - error and failure reports, troubleshooting methods

Is MDScan + OCR down or not working?
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