Is Medchart down or not working?

What happened to Medchart, why did the service go down and not work? Here you can see who else is having the same problem with Medchart, as well as possible solutions. According to our statistics, the following most often do not work: Account, Login, Mobile App, Website.

Current status: No failures

At the moment, according to our data, Medchart is working fine, but single failures are possible. If Medchart does not work for you, then report your problem and write a comment.
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Medchart outage reports in the last 24 hours

User reports by hour (UTC), last 24 hours

Hour
Weight 0 0 0 0 0 0
Hour
Weight 0 0 0 0 0 0
Hour
Weight 0 0 0 0 0 0
Hour
Weight 0 0 0 0 0 0

Total weight in 24 hours: 0 Busiest hour: 23:00 UTC (weight 0)

How this score compares

Current 24-hour weight is 0. Warnings start at 20, Failed at 50. Median services on this language today is 0.

Other services in this category

Medchart gives patients a way to request and manage their medical records online. When the platform has trouble, record requests can stall and logins can fail. This page tracks current service status across the account, login, mobile app, and website components, so you can tell quickly whether a problem sits with Medchart or with your own setup.
Medchart handles the exchange of health records between patients, clinics, and the organizations that hold those records. The service covers record requests, identity checks, and delivery of documents to the people who asked for them. Most reported issues involve login failures, delayed record deliveries, or pages that will not load during a request. Because third-party clinics fulfill many requests, a delay on their side can look like a Medchart outage even when the platform itself is healthy. Before reporting a problem, confirm your password works and check your email inbox for verification messages. Try the website if the mobile app misbehaves, since the two do not always share the same faults. A clear browser cache also resolves a surprising number of page errors.

Questions

Is Medchart down right now?

According to reports on this page, Medchart looks fine for most people. Isolated failures still happen — report yours if you are stuck.

When was the last mass outage?

We do not have a recorded mass outage for Medchart yet.

Why is my record request taking longer than expected?

Requests often depend on the clinic or facility holding the records. If Medchart shows no service issues, the delay is likely on the provider's side. You can follow the request status from your account.

The mobile app will not load, but the website works. Is something broken?

Possibly, but not always. App problems can stem from an outdated version or a cached error. Update the app first, then check the status page for any app-specific incident before reporting it.

Medchart - error and failure reports, troubleshooting methods

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