Is Metra down or not working?

What happened to Metra, why did the service go down and not work? Here you can see who else is having the same problem with Metra, as well as possible solutions. According to our statistics, the following most often do not work: App, Breakdown, Delays, Ticketing, Website.

Current status: No failures

At the moment, according to our data, Metra is working fine, but single failures are possible. If Metra does not work for you, then report your problem and write a comment.
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Metra outage reports in the last 24 hours

User reports by hour (UTC), last 24 hours

Hour
Weight 0 0 0 0 0 0
Hour
Weight 0 0 0 0 0 0
Hour
Weight 0 0 0 0 0 0
Hour
Weight 0 0 0 0 0 0

Total weight in 24 hours: 0 Busiest hour: 13:00 UTC (weight 0)

How this score compares

Current 24-hour weight is 0. Warnings start at 20, Failed at 50. Median services on this language today is 0.

Other services in this category

Official links

  • Website: https://metra.com/contact-us
  • Twitter: http://www.twitter.com/Metra

About Metra

Metra is recorded in Wikidata as a family name.
Metra status updates live here. This page covers the app, website, ticketing, delays, and breakdown notices. We track reported problems and show them as they come in. When something goes wrong, you will see it on this page first. Check back before you travel.
Metra is used by commuters daily, so any hiccup is felt quickly. Ticketing and the app tend to cause the most trouble. Tickets may fail to load, purchases can stall at checkout, and the website sometimes drops during busy periods. Delays and breakdown notices are also tracked here, since service interruptions often trigger a wave of reports. If a purchase or the app misbehaves, start on your end. Check that your payment card is valid and not expired. Force-close the app and reopen it. A weak mobile signal can interrupt checkout, so try Wi-Fi if you have it. Clearing the app cache or reinstalling also fixes many login problems. On this page you can see which parts of Metra are reporting issues. If the app shows an error but the website works, the problem is likely on one side only. Wait a few minutes and retry before assuming a full outage.

Questions

Is Metra down right now?

According to reports on this page, Metra looks fine for most people. Isolated failures still happen — report yours if you are stuck.

When was the last mass outage?

We do not have a recorded mass outage for Metra yet.

My ticket purchase failed but my card was charged. What now?

Do not retry the payment right away. Wait for the charge to settle, since failed purchases are usually reversed automatically. If the charge stays after a day, contact Metra support with your receipt and the time of purchase.

The app will not show my ticket. How can I fix it?

Force-close the app and reopen it. Check your connection, then make sure the app is updated. If the ticket still will not load, log out and back in. You can also use the website as a temporary fallback.

Metra - error and failure reports, troubleshooting methods

Is Metra down or not working?
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