Is Microsoft 365 Excel down or not working?

What happened to Microsoft Excel, why did the service go down and not work? Here you can see who else is having the same problem with Microsoft Excel, as well as possible solutions. According to our statistics, the following most often do not work: App Is Frozen, App Update Issue, App Won't Open, Login, Poor App Speed, Server Connection.

Current status: No failures

At the moment, according to our data, Microsoft Excel is working fine, but single failures are possible. If Microsoft Excel does not work for you, then report your problem and write a comment.

Microsoft Excel outage reports in the last 24 hours

User reports by hour (UTC), last 24 hours

Hour
Weight 0 0 0 0 0 0
Hour
Weight 0 0 0 0 0 0
Hour
Weight 0 0 0 0 0 0
Hour
Weight 0 0 1 0 0 0

Total weight in 24 hours: 1 Busiest hour: 19:00 UTC (weight 1)

How this score compares

Current 24-hour weight is 1. Warnings start at 20, Failed at 50. Median services on this language today is 0.

What people report

  • Server Connection: 100%

Other services in this category

Facts

Developer Microsoft
Official website products.office.com, products.office.com, products.office.com, products.office.com
Started 1985

Related

  • Microsoft

About Microsoft Excel

Microsoft Excel is a spreadsheet editor and part of Microsoft 365. It was developed by Microsoft and first released on September 30, 1985. It runs on Microsoft Windows, macOS, Android, iOS, and the web.
Microsoft Excel is the spreadsheet editor included with Microsoft 365. When something goes wrong, it usually shows up as a frozen window, a file that refuses to open, or sign-in trouble. This page tracks current reports, so you can tell whether the problem is on your side or part of a wider incident.
Excel lets you create and edit spreadsheets on Windows, macOS, the web, and mobile devices. Many people use it through a Microsoft 365 subscription, which adds cloud storage and real-time collaboration to the desktop app. Reports here cover the app itself, not every file inside it. The most common problems are the app freezing during heavy recalculation, slow performance with very large files, and failure to open after an update. Sign-in errors also appear regularly, often after a password change or a license issue with your Microsoft 365 account. Cloud sync conflicts can leave a workbook stuck in a pending state. Before you report, check a few things. Make sure your subscription is active and you are signed in with the correct account. Try opening the file in Excel on the web to see whether the problem follows the file or the device. Restart the app, install pending updates, and confirm your internet connection if cloud features are involved. If the app froze rather than crashed, give it a moment before force-quitting; large calculations sometimes finish if you wait.

Questions

Is Microsoft Excel down right now?

According to reports on this page, Microsoft Excel looks fine for most people. Isolated failures still happen — report yours if you are stuck.

When was the last mass outage?

We do not have a recorded mass outage for Microsoft Excel yet.

Why does Excel freeze when I open a large workbook?

Large workbooks with many formulas, links, or conditional formats can take a long time to load. Close other programs, disable automatic recalculation temporarily, and make sure you are on the latest version. If only one file causes the trouble, the issue is likely with that file rather than the app.

How do I fix sign-in problems in Excel?

Start by confirming your Microsoft 365 subscription is active and your password still works on the Microsoft account site. Sign out of the app, close it fully, then sign back in. If the error mentions licensing, run a repair of your Office installation from your device's settings.

Microsoft Excel - error and failure reports, troubleshooting methods

Is Microsoft 365 Excel down or not working?
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Marie NOVOTNY - 6 days ago - Sep 28, 2026 6:50 PM
My excel has stopped working. When I request a file I get the message "sign in to get started with Excel" Sign in or create an account" "I have a product key close excel."