Is Mimecast down or not working?

What happened to Mimecast, why did the service go down and not work? Here you can see who else is having the same problem with Mimecast, as well as possible solutions. According to our statistics, the following most often do not work: App, History, Login, Receiving, Sending, Server Connection, Website.

Current status: No failures

At the moment, according to our data, Mimecast is working fine, but single failures are possible. If Mimecast does not work for you, then report your problem and write a comment.
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Mimecast outage reports in the last 24 hours

User reports by hour (UTC), last 24 hours

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Total weight in 24 hours: 0 Busiest hour: 13:00 UTC (weight 0)

How this score compares

Current 24-hour weight is 0. Warnings start at 20, Failed at 50. Median services on this language today is 0.

Other services in this category

Official links

  • Website: https://www.mimecast.com/customer-success/technical-support/
  • Twitter: http://www.twitter.com/Mimecast

Facts

Official website mimecast.com
Started 2003
Country United Kingdom

About Mimecast

Mimecast is a Jersey-domiciled information technology company. It was founded in 2003, is headquartered in London, and is based in the United Kingdom. The company operates in the software industry, and its official website is http://www.mimecast.com/.
Mimecast is an email security platform that sits between your mail users and the wider internet. When it has problems, the impact is usually delayed or missing messages, failed logins to the portal, or hiccups with continuity and archiving. This page tracks the current service status so you can tell quickly whether an issue is on Mimecast's side or inside your own mail flow.
Mimecast provides cloud-based email security for organizations: filtering inbound mail, protecting mailboxes from threats, archiving messages, and offering continuity when a mail server is unreachable. It handles several moving parts at once, which is why monitoring covers login, sending, receiving, server connections, and the website separately. The most common symptoms are slow message delivery, queued mail, or the gateway rejecting connections. Login problems with the administration portal or the webmail-style interface also happen from time to time. Because mail flows through the platform in real time, even short incidents are noticeable to users. Before assuming a service incident, check a few things on your side. Confirm that your mail clients can reach the internet at all. Verify your DNS entries and connection settings have not changed recently. Test whether mail from an external address reaches your domain. If a single user is affected, the cause is often a local rule or password issue rather than the platform.

Questions

Is Mimecast down right now?

According to reports on this page, Mimecast looks fine for most people. Isolated failures still happen — report yours if you are stuck.

When was the last mass outage?

We do not have a recorded mass outage for Mimecast yet.

Why are my incoming messages arriving late or in a burst?

Mail is often held and released in batches when delivery is slow or queued. If the status page shows no incident, review your mail server logs and any recent changes to your gateway settings before contacting support.

I cannot sign in to my Mimecast account. What should I try first?

Check that your password works and that your organization has not changed its authentication method, such as switching to single sign-on. Clear your browser cache or try another browser. If the status page reports a login issue, wait for the resolution rather than resetting credentials.

Mimecast - error and failure reports, troubleshooting methods

Is Mimecast down or not working?
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